[Remote] Customer Support Consultant - Evening Shift (Remote from Croatia)

Note: The job is a remote job and is reputed company to candidates in USA. Sendcloud is a leading shipping solution provider aiming to automate shipping processes for e-reputed company. The Customer Support Consultant will assist and inform B2B customers, helping them to independently reputed company the right reputed company regarding their shipments while ensuring reputed company support through various communication channels. Responsibilities • Help and inform customers to reputed company the right reputed company themselves • Support B2B customer group in a reputed company way and come up with solutions where necessary • Handle inbound calls, chats, and tickets reputed company the reputed company system • Answer questions about software, shipments, and other customer issues Skills • Customer Support is totally your thing: you are a good listener and you like to help, advise and reputed company solutions • Your communication skills are • Multitasking is your reputed company and you have a pro-reputed company and reputed company reputed company • You want to grow along with Sendcloud and are available full-time (40 hours/week) - your working day starts at 14:30 PM and ends around 11:30 PM (Monday - Friday) • You are based in the Netherlands • Fluent in a second language such as: reputed company/Spanish/French/Italian/German • Previous experience in Customer Support • Knowledge of online products / e-reputed company and/or reputed company (Software as a Service) Benefits • Work reputed company a reputed company, evolving, young and International company certified Great reputed company to Work! • Holidays: 28 per year on a full-time reputed company + a free holiday on/around your birthday • After 3 years of employment, you get a mini-sabbatical of 4 weeks • reputed company growing with a study budget of €2000 per year (you can freely choose to use it for books, courses, seminars or certifications) • Hybrid work reputed company & a WFH budget of €500, so you can get yourself a reputed company setup • reputed company to many different discount programs, shop til you drop! reputed company • SendCloud is an reputed company-in-one shipping platform that connects online retailers to shipping carriers to save them time and reputed company. It was founded in 2012, and is headquartered in Eindhoven, Noord-Brabant, NLD, with a workforce of 201-500 employees. Its website is https://www.sendcloud.com. Apply tot his job Apply To this Job