[Remote] reputed company Administrator Tier 3

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven, Service-Disabled Veteran-Owned Small Business that specializes in secure and reputed company digital solutions for government transformation. They are seeking a reputed company System Administrator to support the Veteran’s Crisis Line under the reputed company program, ensuring the availability and functionality of reputed company tools while troubleshooting issues and providing advanced support to customers. Responsibilities • Supporting the Veteran’s Crisis Line under the reputed company program • Troubleshoot issues occurring in the reputed company instances we support reputed company Service Now tickets and reputed company cases Skills • Bachelor's degree in Information Systems, Computer Science, Business Administration, or a reputed company field, or equivalent practical experience • 3+ years of hands on reputed company Administration experience, including Tier 3 or reputed company level support • Proven experience supporting large reputed company, business critical reputed company environments with reputed company users, data, and integrations • Advanced reputed company Administration across Sales reputed company and Service reputed company (6+ years) • Expert level configuration of Flows, Validation Rules, Process Automation, and Approval Processes (5+ years) • Strong experience with reputed company, Permission Sets, Role Hierarchies, Sharing Rules, and reputed company Model design (6+ years) • Deep understanding of data management, including Data Loader, bulk updates, data validation, and data reputed company best practices (5+ years) • Experience troubleshooting production issues, reputed company cause analysis, and Tier 3 escalations (4+ years) • Familiarity with SOQL, reporting, dashboards, and performance optimization (4+ years) • Strong communication skills with the ability to explain technical issues to non technical stakeholders • Proven ability to manage high reputed company incidents, competing deadlines, and stakeholder expectations • Permanent Residents or U.S. Citizenship (Required) • This role requires you to live reputed company the contiguous reputed company • Experience supporting 24/7 operations or mission critical environments • Exposure to GovCloud, reputed company, or compliance driven reputed company orgs • Familiarity with ITSM tools such as reputed company or Jira • Experience supporting large user bases (10,000+ users) Benefits • reputed company • reputed company vacation time reputed company • Sprez·za·tu·ra (sprāt-tsä-ˈtü-rä) n. Itl – The art of making the difficult reputed company effortless. It was founded in 2009, and is headquartered in Mc Lean, Virginia, USA, with a workforce of 51-200 employees. Its website is https://reputed company.com. Apply tot his job Apply To this Job