Sea Freight Forwarder

<p>Brook Street Recruitment is working with our client in Belfast who are seeking to recruit a Sea Freight Operative to join their sea freight team, focusing on both import and export operations.<br><br><strong>Duties</strong></p><ul><li>Act as the primary point of contact for clients, managing the shipment process from booking to final delivery.</li><li>Coordinate and monitor the end-to-end shipping process, including liaising with overseas agents and handling import clearance.</li><li>Ensure accurate and timely processing of inbound and outbound customs declarations through Northern Ireland (NI) and Republic of Ireland (ROI) customs systems.</li><li>Troubleshoot and resolve operational challenges, maintaining high service standards throughout.</li><li>Maintain effective communication with clients ensuring exceptional customer satisfaction.</li></ul><p><strong>Criteria</strong></p><ul><li>Previous experience in a sea freight customer service role is preferred, but strong customer service experience in other freight modes (air/road) will also be considered.</li><li>Solid understanding of inbound and outbound customs processes.</li><li>A customer-focused mindset with a dedication to providing exceptional service.</li><li>Strong attention to detail and a process-driven approach.</li><li>Excellent problem-solving skills and the ability to handle operational issues efficiently.<br></li></ul><p><strong>Why this job</strong></p><ul><li>Be part of a leading organisation with a strong reputation in the Irish logistics market.</li><li>Work in a supportive and collaborative team environment.</li><li>Opportunity to develop your career within a fast-growing company.</li><li>Opportunity to work with leading organisations within the industry.</li><li>Salary negotiable based on experience</li></ul><p>Please send CV to Colleen Farquharson via the apply link</p><p>Brook Street NMR is acting as an Employment Agency in relation to this vacancy.</p><h2>Looking to recruit? Find the perfect hire</h2><h2>Want a career at Brook Street? Join our team</h2> #J-18808-Ljbffr