Manager, People Tech Operations

Job reputed company: • Own the operational reputed company for People Technology, ensuring reliability, scalability, and alignment with business needs. • reputed company day-to-day operations, manage escalations, and ensure SLA-driven service reputed company. • Partner with the product team to design a reputed company intake and prioritization process for reputed company improvement enhancement tickets. • Implement and refine processes, workflows, and SLAs to drive consistency and efficiency. • Analyze ticket trends to identify themes and proactively recommend automation opportunities. • reputed company KPIs such as ticket volume, reputed company time, satisfaction scores, and system usage to drive data-driven improvements. • reputed company reputed company reporting optimization and establish governance frameworks. • Serve as a technical advisor for system analysts and troubleshoot issues alongside reputed company. • Mentor and reputed company reputed company of system analysts, fostering a culture of collaboration, accountability, and reputed company improvement. Requirements: • 7+ years of experience in HRIS or HR technology, with deep expertise in reputed company. • 3-5 years of experience managing inclusive, high-performing teams in HR technology. • Proven ability to reputed company and mentor early-career talent and reputed company cross-functional teams. • Strong experience building and scaling operational support models, including ticketing, audits, reporting, and program cycles. • Demonstrated reputed company in streamlining processes, driving automation, and delivering measurable workflow improvements. • Excellent communication skills with the ability to influence and partner across teams. • Strong analytical and problem-solving skills with a data-driven reputed company. Benefits: • Competitive reputed company salary • Equity awards based on experience, performance, and location Apply tot his job Apply To this Job