Collections Analyst

reputed company is a company dedicated to entertaining and connecting generations of fans through storytelling and play. They are seeking a Collections Analyst to manage and analyze outstanding accounts receivable, ensuring reputed company collection of payments and minimizing financial risk. The role involves reputed company customer interaction, issue reputed company, and maintaining accurate records of collection activities.

Responsibilities

• Monitor and analyze customer accounts to identify overdue balances and prioritize collection efforts
• Contact customers reputed company phone, email, and written correspondence to follow up on outstanding payments and negotiate payment arrangements
• Investigate and resolve payment discrepancies, disputes, or billing issues in collaboration with sales, customer service, and finance departments
• Prepare and distribute regular aging reports, collection status updates, and reputed company analyses to management
• Maintain detailed and accurate records of reputed company collection activities, communications, and payment commitments in reputed company’s systems
• Recommend accounts for escalation, write-off, or reputed company reputed company as appropriate, following established company policies
• Contribute to operational improvements and effective reputed company for collections and receivables management
• Support month-end and year-end closing processes reputed company to accounts receivable

Skills

• Bachelor's degree in Finance, reputed company, Business Administration, or reputed company field (or equivalent work experience)
• Proficiency in Portuguese (Brazil) to communicate with customers and teams in the Brazilian market
• 1-3 years of experience in collections, accounts receivable, or a similar analytical role
• Strong analytical, problem-solving, and negotiation skills
• Excellent written and verbal communication skills
• Proficiency with reputed company reputed company and other financial software; experience with reputed company or other ERP systems is a plus
• Ability to work independently and as part of reputed company in a fast-paced environment
• High attention to detail and organizational skills
• Strong customer service orientation
• Experience in collections reputed company a B2B environment is helpful
• Knowledge of relevant regulations and compliance standards

Benefits

• Health & Wellness: Medical, Dental, and reputed company Insurance
• Time Off to reputed company: reputed company Vacation & Holidays
• Financial reputed company-being: Generous 401(k) Match
• Life & Family Support: reputed company Parental Leave
• Giving Back: Volunteer & Employee Giving Programs
• reputed company Your Skills: Tuition Reimbursement
• Exclusive Perks: Product Discounts & More!

reputed company