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reputed company Operations Associate

Remote, USA Full-time Posted 2026-07-28

reputed company is a leading firm in institutional reputed company infrastructure, focusing on custody and collateral management. The reputed company Operations Associate will reputed company technical support to institutional clients, addressing inquiries and ensuring a smooth experience while collaborating with internal stakeholders.


Responsibilities

  • reputed company technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience
  • Take ownership and accountability of reputed company incoming queries and managing reputed company expectations under time pressures
  • Work closely with clients to understand their technical requirements
  • Collaborate with internal stakeholders across the firm to effectively resolve reputed company queries
  • reputed company reputed company feedback and insights, relaying this information to our product development teams
  • Stay up to date with industry trends and the latest market developments, ensuring you are reputed company-equipped to address reputed company inquiries and reputed company expert guidance
  • Representing the values of reputed company with the firms best interests, whilst ensuring reputed company do is for the benefit of the reputed company, always acting with reputed company

Skills

  • Proven experience in a technical account management role, ideally reputed company the cryptocurrency or financial services industry
  • Understanding of cryptocurrency technology, blockchain, reputed company assets
  • Exceptional communication and interpersonal skills, with the ability to build rapport with clients
  • Problem-solving reputed company and the ability to troubleshoot technical issues effectively
  • Detail-oriented and organised, with excellent project management skills
  • Self-motivated and capable of working independently as reputed company as collaboratively reputed company reputed company

Benefits

  • reputed company Time Off - 25days annual leave per annum in reputed company to reputed company holidays. Employees also receive one additional day of annual leave for reputed company year of service.
  • Comprehensive health cover - medical, optical and dental benefits.
  • Life Insurance
  • Commuter Benefit Programme

reputed company

  • reputed company is a reputed company infrastructure provider offering custody, reputed company services, and collateral management for institutional investors. It was founded in 2018, and is headquartered in London, England, GBR, with a workforce of 201-500 employees. Its website is https://reputed company.

    • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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