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Account Executive, Premium & Membership Sales

Remote, USA Full-time Posted 2025-11-24

Seattle Kraken is building a championship organization that serves fans and business partners through world-class sports and entertainment. The Account Executive, Premium & Membership Sales is responsible for generating new business and cultivating client relationships to drive revenue growth through various ticket sales.


Responsibilities

  • An unrelenting effort and enthusiasm to create sales through relationship building in the business community, following up on inbound leads and prospecting through cold calls, email marketing and social selling
  • Make 50+ calls daily with unrelenting positivity
  • Produce business results with a non-stop forecheck mentality
  • Contact, schedule, and conduct in-person, phone and virtual presentations with appropriate decision makers within targeted accounts
  • Effectively communicate Kraken value proposition and key benefits to prospects, matching product solutions to customer needs
  • Meet and exceed all weekly and annual sales goals
  • Involvement in game day activities including, but not limited to, suite visits, complaint resolution, and prospect entertainment
  • Uphold an extraordinary level of customer service
  • Utilize SalesForce CRM, DocuSign and Archtics ticketing system to maintain electronic records of all customers and prospects. Demonstrate the ability to navigate and successfully use all job-related systems
  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals
  • Make actionable and insightful recommendations for new products and enhancements
  • Always represent the organization in a positive and professional manner
  • Perform other duties as assigned

Skills

  • Bachelor's Degree or equivalent combination of education, work experience, and/or military service
  • Phone call enthusiasm
  • Perseverance to endure rejection
  • Relentless pursuit of excellence
  • Grit and determination
  • High level of competition
  • Highly disciplined and consistent approach to prospecting and contacting prospects
  • Strong verbal and listening skills, with an expert ability to present and communicate new ideas and concepts
  • Extremely organized and detail oriented, resourceful, and able to handle multiple projects simultaneously
  • Coachable and able to take and apply direction and feedback
  • Extremely persistent
  • Ability to be prompt and on-time
  • Strong desire to continue career in sports sales
  • Works well in a team environment
  • Must be a strong communicator and cross-organizational collaborator
  • Always demonstrates a positive and professional attitude
  • Ability to maintain a flexible work schedule (evenings and weekends)

Benefits

  • Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
  • Company-paid life insurance and short & long term disability insurance
  • Company-paid employee assistance program and Headspace subscription
  • Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
  • Company-paid Orca card
  • 401k (pre-tax and Roth) with Company match up to 4%
  • 10 vacation days, 3 personal holidays, and accrued sick time
  • Minimum 10 paid holidays per year
  • Paid parental leave
  • Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
  • Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners
  • Company-wide recognition platform

Company Overview

  • NHL.com/kraken is the official web site of the Seattle Hockey Partners, LLC d/b/a Seattle Kraken. It was founded in 2020, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.nhl.com/kraken.

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