Software Engineer I - Product Development

PagerDuty, Inc. is a global leader in digital operations management, seeking a Software Engineer I to join their core feature engineering team. In this role, you will build and ship customer-facing features, collaborate with product and UX teams, and maintain production systems to enhance digital experiences for enterprise customers.

Responsibilities

• You will work with a wide range of systems, processes, and technologies to build features and solve customer problems
• You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers
• You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms
• You will provide code reviews for your fellow team members
• You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components
• Participating in your team’s on-call rotation, triaging and addressing production issues as they arise

Skills

• 1+ years of development experience working on customer-facing and web-based systems
• Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
• Experience working in an agile environment with iterative development and fast feedback
• Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments
• Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
• Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
• Clear, concise communication and a collaborative, growth-oriented attitude
• Test-first mindset: can write unit/integration tests and reason about correctness
• Bachelor's degree in Computer Science or related field, or equivalent practical experience
• Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc
• Public cloud engineering on AWS

Benefits

• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

Company Overview

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