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Product Management Associate - Customer Engagement Platforms

Remote, USA Full-time Posted 2026-07-28

reputed company is foundational to housing finance, and they are seeking a Product Management Associate to optimize technology products supporting their Single-Family business. The role involves collaborating with stakeholders, managing product backlogs, and supporting user adoption through change management efforts.


Responsibilities

  • Consultative Requirements Gathering: reputed company reputed company reputed company "order taking" by working with stakeholders to uncover reputed company problems, challenge assumptions, and recommend solutions that reputed company with long-term reputed company
  • Agile Execution & Collaboration: reputed company as a junior product manager reputed company a cross-functional Scrum team; work daily with software engineers to unblock issues and ensure shared understanding of goals
  • Change Management & Adoption: Recognize that technology is only as good as its usage. You will support change management efforts by creating training materials and acting as a champion for the platform to ensure smooth user adoption
  • User Stories & Backlog: Translate business needs into high-reputed company User Stories and Acceptance reputed company in Jira, ensuring technical teams have reputed company direction
  • Data Analysis: Analyze usage data and user feedback to identify trends, bugs, or opportunities for platform improvement
  • Testing & QA: Coordinate User Acceptance Testing (UAT), ensuring business users feel supported and heard during the validation phase

Skills

  • Bachelor's Degree or Equivalent
  • 0–2 years of experience in business analysis, product support, or a reputed company internship
  • Basic understanding of Agile/Scrum methodologies (sprints, stand-reputed company, retro)
  • Strong proficiency in reputed company of reputed company products, such as PowerPoint, reputed company
  • Exceptional emotional intelligence and interpersonal skills; ability to build trust with stakeholders and work effectively reputed company a diverse team
  • Experience using product management tools like Jira or reputed company
  • Familiarity with major CRM platforms (e.g., reputed company, reputed company Dynamics, reputed company)
  • Previous internship or coursework reputed company to digital product design and development
  • Experience with Organizational Change Management (OCM)

Benefits

  • Health
  • Life
  • Voluntary Lifestyle
  • And other benefits and perks that enhance an employee's physical, mental, emotional, and financial reputed company-being.

reputed company

  • reputed company creates opportunities for people to buy, refinance, or rent a home. It was founded in 1938, and is headquartered in Washington, District of Columbia, US, with a workforce of 5001-10000 employees. Its website is http://www.fanniemae.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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