[Remote] People Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. NetBrain is a leader in no-code network automation, providing IT operations teams with innovative solutions. The People Operations Coordinator will support HR processes and programs, ensuring a seamless experience for new hires and maintaining compliance across multiple countries.

Responsibilities

• Own and streamline onboarding — manage the process from offer generation through Day One orientation, coordinating with hiring managers, IT, and payroll to ensure a seamless new hire experience
• Serve as the first point of contact for employee questions, providing excellent service and escalating to the appropriate resource when necessary
• Support HR operations across the US, Canada, Germany, India, and the UK, ensuring compliance with local requirements and consistent execution of processes
• Manage key administrative tasks including I-9 verifications, employment verifications, and digital personnel file maintenance
• Maintain accurate employee data in the HRIS, ensuring timely updates and communication with relevant stakeholders
• Coordinate immigration processes, tracking work authorizations and supporting visa filings
• Monitor compliance training for new hires and annually recurring training campaigns, tracking completion and reporting status
• Prepare reports and summaries to support People metrics and compliance
• Assist with communications by sending announcements, updates, and briefings on behalf of the People Team
• Support team initiatives and projects led by the Director, People Experience, and People Business Partners
• Maintain and update content on SharePoint and other internal resource hubs
• Liaise across the global People and Talent Acquisition teams to support a variety of tasks and initiatives including metrics, process, and core HR tasks

Skills

• Ability to work business hours aligned with Eastern or Central time zones is required
• Own and streamline onboarding — manage the process from offer generation through Day One orientation, coordinating with hiring managers, IT, and payroll to ensure a seamless new hire experience
• Serve as the first point of contact for employee questions, providing excellent service and escalating to the appropriate resource when necessary
• Support HR operations across the US, Canada, Germany, India, and the UK, ensuring compliance with local requirements and consistent execution of processes
• Manage key administrative tasks including I-9 verifications, employment verifications, and digital personnel file maintenance
• Maintain accurate employee data in the HRIS, ensuring timely updates and communication with relevant stakeholders
• Coordinate immigration processes, tracking work authorizations and supporting visa filings
• Monitor compliance training for new hires and annually recurring training campaigns, tracking completion and reporting status
• Prepare reports and summaries to support People metrics and compliance
• Assist with communications by sending announcements, updates, and briefings on behalf of the People Team
• Support team initiatives and projects led by the Director, People Experience, and People Business Partners
• Maintain and update content on SharePoint and other internal resource hubs
• Liaise across the global People and Talent Acquisition teams to support a variety of tasks and initiatives including metrics, process, and core HR tasks
• A collaborative, adaptable, and service-oriented professional who enjoys solving problems and keeping operations running efficiently
• Highly organized and detail-oriented, with an instinct for action and follow-through
• A self-starter who learns quickly, anticipates needs, and takes initiative to improve processes
• 1+ years of experience in an HR or People Operations role required
• Associate's or Bachelor's degree required
• Experienced with Microsoft 365 applications (Word, PowerPoint, Teams, OneDrive); Excel proficiency preferred
• Experience with HRIS and ATS systems a plus

Benefits

• 401k
• Medical/dental coverage

Company Overview