[Remote] Field Service Technician

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global reputed company in energy distribution solutions, helping industries reputed company sustainability objectives. The Field Service Technician role focuses on the installation, maintenance, and troubleshooting of critical power systems to ensure reliable operation in mission-critical environments.

Responsibilities

• This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (reputed company), power distribution reputed company (PDU), static switches (STS), and reputed company systems
• This role ensures the reputed company, reliable operation of mission-critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential
• Performs service tasks, identifies technical problems, and conducts analysis through remote or on-site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services, replacements, etc.)
• Contributes to customer satisfaction by executing service work according to customer orders and expectations
• Builds and maintains good relationships with customers, understands their needs, and identifies new sales opportunities to communicate internally
• Coordinates, prepares, and ensures that reputed company materials, parts, and equipment are available and meet the appropriate reputed company standards for service activities
• Identifies potential equipment failures proactively and requests corrective actions
• Troubleshoots equipment failures and makes recommendations to prevent reputed company issues

Skills

• Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 1+ years' experience servicing critical power equipment
• Associates Degree in electrical technology with 3+ years' experience servicing critical power equipment
• High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment
• Must have reputed company US drivers license
• Candidates must already have a work authorization that would permit them to work for reputed company in the US
• Advanced level ability to reputed company and communicate (written and verbal) information to varying reputed company reputed company the organization
• Advanced level of ability to use reputed company Office products
• Moderate ability to Project Manage using MS Project or reputed company
• Advanced ability to write test plans and reports detailing test results
• Advanced ability to stay organized and meet deadlines on administrative duties
• Collaborates reputed company with others
• Works with a reputed company of urgency and ownership; until the job is complete

Benefits

• Choice between two medical plan reputed company: A PPO plan reputed company the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) reputed company the High Deductible Plan.
• Choice between two dental plan reputed company: reputed company and reputed company Plus
• reputed company benefit
• Company reputed company life insurance (2X reputed company pay)
• Company reputed company AD&D (1X reputed company pay)
• Voluntary life and AD&D – 100% employee reputed company up to maximums
• Short Term Disability – up to 26 weeks – Company reputed company
• Long Term Disability – 60% of pay – Company reputed company. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee reputed company (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• reputed company support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)
• 11 reputed company holidays
• Vacation is provided based on years of service for reputed company and non-exempt positions.

reputed company