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[Remote] Account Manager

Remote, USA Full-time Posted 2025-11-24

Note: The job is a remote job and is open to candidates in USA. SiriusXM and its brands, including Pandora, are leading a new era of audio entertainment. The Account Manager will be a key contributor on the Client Services team, responsible for developing business relationships and executing advertising campaigns for clients to drive revenue for SiriusXM Media.


Responsibilities

  • Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams
  • Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute
  • Be a product expert, know your client and the right SiriusXM Media products that will meet their marketing needs and drive positive results
  • Ensure Pandora revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission
  • Create and manage creative and technical production timelines, with Advertisers/Agencies, and asset delivery to ensure campaigns launch in a timely manner
  • Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting
  • Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable
  • Collaborate with billing team to resolve monthly invoicing queries
  • Provide necessary campaign deliverables including but not limited to: reporting, screenshots, and ad-hoc requests
  • Delegate work as necessary to internal resources

Skills

  • 1+ year experience in digital/radio/mobile advertising operations or account management
  • Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
  • Excellent client service and verbal and written communication skills; results driven with strong analytical skills
  • Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products
  • Experience in working within internal order management systems and third-party systems including ad servers
  • Enjoy working in a collaborative team environment, sharing knowledge across the department
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
  • Must have legal right to work in the U.S
  • Knowledge of programmatic transactions
  • Performance campaign management handling conversion data and related ad technology

Benefits

  • Discretionary short-term and long-term incentives

Company Overview

  • Pandora is an ad-supported audio entertainment streaming marketplace that provides internet radio and recommendation services. It was founded in 2000, and is headquartered in Oakland, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.pandora.com/.

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