International Sales Manager-NJ/NY

<p>At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.</p><p>Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.</p><p>This is a remote position in the New Jersey/ New York region.</p><p class="pf0"><span class="cf0">JOB SUMMARY:</span></p><p class="pf0"><span class="cf0">The International Sales Manager targets, develops, secures, and maintains sustainable business of existing and prospective Cross border (XB) customers. This position develops sales strategies using a solution based selling approach, in order to achieve sales growth plans for target markets; works in partnership with Product Management, Commercial and Sales leadership to drive and retain revenue with a focus on XB markets and services including but not limited to international mail/parcels and International Distributed Print solutions.</span></p><p class="pf0"><span class="cf0">ESSENTIAL DUTIES & RESPONSIBILITIES:</span></p><ul><li><p class="pf0"><span class="cf1">Work closely with Regional Vice President of Sales to ensure that all XB sales goals are met and/or exceeded.</span></p></li><li><p class="pf0"><span class="cf1">Grow revenue through new customer acquisition:</span></p><ul><li><p class="pf0"><span class="cf1">Develop key XB target revenue opportunities and ensure that these revenue/product development goals integrate into the organization’s strategic plans. Strategically manage with the existing sales network.</span></p></li><li><p class="pf0"><span class="cf1">Gain new accounts by creating relationships with international mailers and global customers.</span></p></li><li><p class="pf0"><span class="cf1">Independently establish target accounts for key regional opportunities.</span></p></li><li><p class="pf0"><span class="cf1">Work with sales, implementation, and customer service to ensure all quality standards and customer expectations are met for all new parcel customers.</span></p></li><li><p class="pf0"><span class="cf1">Develop and present cross border solutions and conduct customer facility tours.</span></p></li><li><p class="pf0"><span class="cf1">Constantly improve skills and quality of selling through taking advantage of joint selling opportunities and training.</span></p></li><li><p class="pf0"><span class="cf1">Develop sales/service strategies, training, and solutions to maximize revenue growth and market share.</span></p></li></ul></li><li><p class="pf0"><span class="cf1">Grow revenue through increasing customer retention:</span></p><ul><li><p class="pf0"><span class="cf1">Support and enhance RSM /customer relationship by providing product support, competitive analysis, and targeted sales presentation.</span></p></li><li><p class="pf0"><span class="cf1">Research and address customer concerns and needs responding with appropriate solutions to earn customers satisfaction and loyalty. Ensure customer retention in conjunction with Client Relations Team.</span></p></li><li><p class="pf0"><span class="cf1">Expand, maintain, and manage multiple key accounts by ensuring superior customer service to earn excellent customer relationships.</span></p></li></ul></li><li><p class="pf0"><span class="cf1">Support product management, commercial and Sales leadership in developing and executing tactical and strategic initiatives.</span></p><ul><li><p class="pf0"><span class="cf1">Manage all new rate response and/or rate increase communication.</span></p></li><li><p class="pf0"><span class="cf1">Support all XB management projects. For example, margin review, market research and key growth projects.</span></p></li><li><p class="pf0"><span class="cf1">Maintain records/reporting requirements while achieving and exceeding minimum performance standards.</span></p></li></ul></li></ul><p class="pf0"><span class="cf1">EDUCATION AND/OR EXPERIENCE:</span></p><ul><li><p class="pf0"><span class="cf1">Bachelor’s degree in business or marketing preferred or related work experience.</span></p></li><li><p class="pf0"><span class="cf1">7 years related sales experience.</span></p></li><li><p class="pf0"><span class="cf1">Parcel, ecommerce, and logistics experience required.</span></p></li><li><p class="pf0"><span class="cf1">Experience with sales activity reporting software preferred.</span></p></li><li><p class="pf0"><span class="cf1">Proven track record in creating new revenue streams.</span></p></li></ul><p class="pf0"><span class="cf1">REQUIREMENTS/SKILLS:</span></p><ul><li><p class="pf0"><span class="cf1">Excellent written and verbal communication skills.</span></p></li><li><p class="pf0"><span class="cf0">E</span><span class="cf1">xcellent organization and planning skills.</span></p></li><li><p class="pf0"><span class="cf1">Strong analytical skills and presentation abilities.</span></p></li><li><p class="pf0"><span class="cf1">Quick to learn new skills and enjoys a challenge.</span></p></li><li><p class="pf0"><span class="cf1">Strong negotiation skills.</span></p></li><li><p class="pf0"><span class="cf1">Self-driven and highly motivated with a positive mental attitude.</span></p></li><li><p class="pf0"><span class="cf1">Must be able to work independently or within a team in a fast-paced environment.</span></p></li><li><p class="pf0"><span class="cf1">Results driven and highly customer focused.</span></p></li><li><p class="pf0"><span class="cf1">High achiever with a strong ability to build rapport & network effectively.</span></p></li><li><p class="pf0"><span class="cf1">Solution based selling skills.</span></p></li></ul><p class="pf0"><span class="cf1">IT Requirements:</span></p><ul><li><p class="pf0"><span class="cf1">Strong Microsoft Office skills required.</span></p></li><li><p class="pf0"><span class="cf1">Previous experience using a CRM (Customer Relationship Management) system (Sales Force.com preferred).</span></p></li><li><p class="pf0"><span class="cf1">Technical understanding of transfer and management.</span></p></li></ul><p class="pf0"><span class="cf1">PHYSICAL DEMANDS:</span></p><ul><li><p class="pf0"><span class="cf1">Physical demands are consistent with a professional office setting.</span></p></li><li><p class="pf0"><span class="cf1">Regular sitting at workstation for 25 – 75% of the work shift.</span></p></li><li><p class="pf0"><span class="cf1">Frequent standing and walking.</span></p></li><li><p class="pf0"><span class="cf1">Travel required (up to 60%).</span></p></li></ul><p> </p><p>As a Top Employer and leading logistics company, at DHL eCommerce , we are committed to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being:</p><ul><li>Competitive Pay</li><li>Bonus Programs</li><li>Retirement Savings - 401k with company match</li><li>Medical, Dental, Vision, Well-being programs</li><li>FSA/HSA availability</li><li>Tuition Reimbursement</li><li>Paid Time Off including vacation and sick time</li><li>Company Paid Holidays and Floating Holidays</li><li>Paid Parental Leave</li><li>Employee Discount Program</li><li>Employee Assistance & Work Life Program</li><li>Short Term and Long-Term Disability</li><li>Life Insurance</li></ul><p> </p><p><span class="cf0">Annual Salary of $101,625-$125,000. This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.</span></p><p>Equal Opportunity Employer - Veterans/Disability<br> </p>