Experienced Data Entry Representative for Health Care Operations - San Juan, PR - arenaflex

Introduction to arenaflex

arenaflex is a global leader in delivering care, aided by technology to help millions of people live healthier lives. Our organization is guided by a culture of diversity and inclusion, where talented peers, comprehensive benefits, and career development opportunities come together to make a real impact on the communities we serve. At arenaflex, we are restlessly pursuing new ways to operate our service centers, improve our service levels, and help people lead healthier lives. As a member of our team, you will be part of an elite group equipped with the best tools and resources, the most thorough training and learning opportunities, and a mission that can inspire you every day.

About the Role

We are seeking an experienced Data Entry Representative to support our operations through various processes, including Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and Third-Party Denials. As a Data Entry Representative at arenaflex, you will play a critical role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Your work will directly improve health outcomes, and you will be part of a team that is committed to advancing health equity on a global scale.

Primary Responsibilities

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS word, MS Excel, Online applications, Mainframe applications)
• Conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from arenaflex in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• 1 year of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)

Preferred qualifications include:

• Medical billing experience
• Knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Skills and Competencies

To excel in this role, you will need to possess strong data entry skills, attention to detail, and the ability to work in a fast-paced environment. You should be proficient in navigating multiple computer applications and have excellent customer service skills. Additionally, you should be able to work independently and as part of a team, with a strong commitment to delivering high-quality results.

Career Growth and Development

At arenaflex, we are committed to helping our employees grow and develop in their careers. As a Data Entry Representative, you will have access to comprehensive training and learning opportunities, as well as clear direction on what it takes to succeed in your role. You will be rewarded and recognized for your performance, and you will have the opportunity to develop skills that will prepare you for other roles within the organization.

Work Environment and Company Culture

arenaflex is an Equal Employment Opportunity/Affirmative Action employer, and we are committed to creating a diverse and inclusive work environment. We believe that everyone deserves the opportunity to live their healthiest life, and we are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. Our company culture is guided by a set of values that prioritize diversity, inclusion, and social responsibility.

Compensation and Benefits

As a Data Entry Representative at arenaflex, you will be eligible for a comprehensive benefits package that includes competitive pay, health insurance, retirement savings, and paid time off. You will also have access to a range of perks and benefits, including opportunities for professional development and career advancement.

Conclusion

If you are looking for a challenging and rewarding role that will allow you to make a real difference in the lives of others, we encourage you to apply for the Data Entry Representative position at arenaflex. As a member of our team, you will be part of a global organization that is committed to delivering high-quality care and improving health outcomes. You will have the opportunity to work with a talented team of professionals who are passionate about making a difference, and you will be rewarded and recognized for your contributions. Don't miss out on this opportunity to join a dynamic and growing organization that is shaping the future of health care. Apply today to start Caring. Connecting. Growing together with arenaflex.