**Experienced Team Scheduler – Eastern Airlines Customer Care (Remote Jobs Work From Home)**

At arenaflex, we're driven by a passion for innovation and a commitment to delivering exceptional customer experiences. Our rich heritage and pioneering spirit are still evident in our team today, and we're looking for talented individuals to join us on this journey. Our kind demeanor, respect for the individuals we serve, and meticulousness set us apart from our competitors. We're a company that values curiosity and a passion for learning, and we believe that these traits are essential for our employees to excel. This job description outlines the skills, abilities, and qualifications that are essential for the role of Team Scheduler. **About the Role** This position reports to the Supervisor of Team Operations and is a full-time position that will work closely with the Head of Operations, Supervisor of Flight Operations, Supervisor of Flight Scheduling, Chief Pilot, Head of Inflight, and other Team Schedulers. The successful candidate will be responsible for the examination of current and future optimization of flight team resources. The effective candidate will demonstrate a comprehensive understanding of all FAR Section 121 and FAR Section 117 crew scheduling requirements. Excellent communication skills are required, and the successful candidate should be able to demonstrate the qualities and culture of the organization while working with flight crews in a unique environment. **Key Responsibilities** The key responsibilities of the Team Scheduler are: * Ensure efficient use of pilots and daily tracking of their participation. * Provide excellent customer service and support to all crewmembers by handling all scheduling-related matters, including transferring relevant information, procedures, and administrative data. * Notify crewmembers of changes to their daily/monthly schedule; convey schedule changes to crewmembers in a timely manner. * Ensure all crewmember tasks are in compliance with FAA-mandated Section 91, Section 121, Section 117 guidelines and company policies. * Regularly check and verify the accuracy of the flight plan by ensuring all sections have been assigned to a qualified crew. * Resolve flight crew legitimacy issues and lay requirements based on relevant administrative and regulatory requirements. * Maintain essential communication with all crewmembers, flight control, and station staff related to team plans. * Process trip trades, trip drops, sick calls, emergency leaves, and other daily schedule changes. * Secure all necessary facilities, including but not limited to, lodging and deadhead flight booking. * Ensure the use of reserve crewmembers in the most efficient and convenient manner necessary to ensure operational reliability. * Ensure compliance with FARs, contract requirements, and departmental rules. * Work closely with dispatchers to resolve issues and direct the efficient daily operation of the aircraft. * Report on daily scheduling and division status. * Other duties as assigned. **Requirements** * High school diploma, GED, or equivalent; Bachelor's degree or higher preferred. * Self-motivated, with an inspirational attitude, and the ability to proactively identify and prevent potential operational disruptions. * Two years in a customer service or carrier role or one year of Crew Scheduling experience preferred. * Ability to focus and immediately adapt to evolving conditions/needs. * Strong verbal and written communication skills, with an emphasis on quality, tone, detail, and precision. * Proficient in Microsoft Office applications and general web applications. * Ability to work any shift, including nights, weekends, and holidays on a case-by-case basis. * Exceptional customer service skills and a commitment to excellence. * Ability to work under close time constraints and in high-stress situations effectively. * Strong organizational skills and the ability to simultaneously manage multiple tasks. * Willingness to work independently and as a vital part of a team. * Ability to perform basic mathematical calculations using decimals and hours/minutes. * Ability to follow written and verbal instructions precisely. * Availability to work all shifts assigned within Team Support, including 12 PM shifts, weekends, and holiday plans. * Prolonged sitting. If you require alternative methods for application or screening, please contact the company directly to request this, as Indeed is not responsible for the company's application process. Apply Job! Apply for this job