2026 Summer Internship - Member Engagement

CareSource is a healthcare organization offering a summer internship program for college students. The intern will support special projects and initiatives, focusing on member engagement and data analysis to improve outreach strategies and member experiences.

Responsibilities

• Lead the design and execution of a listening session with an underrepresented Medicaid membership population to gain insight and ensure effective outreach and engagement strategies are in place
• Conduct thorough analyses of membership data to evaluate retention strategies, assess marketing campaign effectiveness and identify health equity gaps including actionable insights
• Organize and facilitate a monthly roundtable meeting with call center staff to discuss trends, gather insight, and suggest improvements for the overall member experience based on this real time feedback

Skills

• High School Diploma or equivalent is required
• Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required
• Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Good written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Dependable, flexible and ability to maintain confidential information
• Effective problem-solving skills with attention to detail

Benefits

• Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
• An assigned mentor and access to former interns who earned full-time positions with CareSource
• Personalized orientation and mentoring programs
• Company and job-specific training
• Feedback opportunities throughout your first 90 days
• Inclusive culture with employee resource groups
• Flexible work environment with remote opportunities and paid volunteer hours
• Performance and personal growth goals with defined success metrics
• Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
• Potential for internal and external training and development programs
• Stretch assignments, expanded responsibilities and more

Company Overview