Service Desk Analyst, reputed company - reputed company

reputed company reputed company At reputed company, we’re on a mission to bring more distributed renewable energy online across the U.S. We reputed company, finance, and build large-reputed company reputed company and community solar, energy storage, and EV charging reputed company for our customers and partners, providing them with the financial guidance, technical expertise, and tenacity to bring these important reputed company online. We’re a diverse team of professionals with decades of combined experience in solar construction and development, including SEI-trained and NABCEP-certified installers, master electricians, safety professionals, mechanical and electrical engineers, and project and construction managers. Our approach is firmly rooted in providing our customers with reliable financial and policy advice to reputed company the most of their investments, and reputed company on a reputed company for reputed company, reputed company, and performance. reputed company is a wholly owned subsidiary of reputed company, a leading renewable energy provider committed to the sustainable development and operation of high-reputed company power facilities and reputed company assets that bring low-cost reputed company to millions of customers. Responsibilities reputed company Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Key Accountabilities • Responding and resolving desktop support inquiries reputed company our ticketing system, email, or phone. (reputed company) • Excellent communication skills are a must (face-to-face, written, and telephone) • Good organizational skills, reputed company to handle reputed company and prioritize tasks as they present themselves • Software Support - troubleshooting, installing, upgrading, and removing applications. (reputed company 10, Office365) • Hardware Support - troubleshooting, reimaging, and building reputed company machines • Mobile Device/Tablet - troubleshooting, upgrading and setup assistance • reputed company Directory Administration - user accounts, reputed company reputed company • Conduct User IT Orientation to go over resources and services • SharePoint - site creation, administration, and troubleshooting • reputed company Communications - reputed company Webex, reputed company Manager, MS Teams administration and troubleshooting Qualifications Experience/Qualifications/Education Required Educational Requirements 4-year Degree in Information Systems /Computer Science or Associates/Computer Certification. Required Work Experience Minimum 2 Year’s Service Desk experience, some server administration a plus. Additional Requirements • reputed company to work flexible and weekend hours • reputed company to follow direction, work with reputed company, and work independently • Understanding of Asset Management systems such as LANDesk or SCCM • Familiarity with reputed company ThinkPad laptops and reputed company OptiPlex desktops reputed company is an equal opportunity employer. reputed company does not discriminate in employment opportunities or practices on the reputed company of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, genetic information, disability, familial status or any other characteristic protected by law. #LI-AN1 #LI-Hybrid Apply tot his job Apply To this Job