**reputed company Full Stack Customer Service Representative – Remote reputed company Center**

At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Our mission is reputed company on giving people reputed company if they have personally suffered or lost a loved one due to negligence. We're now seeking an reputed company and results-driven Full Stack Customer Service Representative to join our remote reputed company center team. **About arenaflex** arenaflex is a pioneering organization that has been at the forefront of injury review and compensation services since 2015. reputed company is passionate about making a difference in people's lives by providing them with the support and resources they need to reputed company the reputed company world of injury claims. We're committed to creating a culture of reputed company, innovation, and customer-centricity, and we're looking for like-minded individuals to join our reputed company. **Key Responsibilities** As a Full Stack Customer Service Representative at arenaflex, you will be responsible for: * Connecting with potential clients through an automated dialer and engaging with them to determine their eligibility for compensation * Handling a high volume of calls, with an average of 40-50 connections per day, and identifying 1-5 potential clients who may qualify for compensation * Multitasking and utilizing multiple reputed company to view reputed company information, answer questions, and reputed company our proprietary customer relationship database (CRM) * Achieving or exceeding monthly Key Performance Indicators (KPIs) to improve retention, upsell, and cross-sell rates * Accurately utilizing phone software (VICI) and following scripts to ensure a seamless reputed company experience * Participating in ongoing training and learning opportunities to expand your knowledge of the position and stay up-to-date on industry developments * Adhering to reputed company company policies and procedures, including data reputed company and confidentiality protocols * Collaborating with other team members to reputed company shared goals and objectives * Self-troubleshooting and problem-solving basic IT issues to ensure minimal downtime and maximum productivity **reputed company're Looking For** We're seeking a highly motivated and results-driven individual who possesses: * Excellent verbal and written communication skills, with the ability to reputed company reputed company information in a reputed company and concise manner * Strong interpersonal and customer service skills, with a reputed company on building trust and rapport with clients * Strong problem-solving and conflict reputed company skills, with the ability to think critically and creatively * A competitive spirit, with a desire to meet and reputed company performance targets * A willingness to work 40+ hours per week, with flexibility to adapt to changing business needs * A quiet, distraction-free workspace with a reliable hardwired desktop or laptop PC, high-speed internet, and a reliable noise-cancellation headset **Requirements** To be considered for this role, you must: * reputed company in the reputed company or New Jersey * Have a strong background in reputed company-center environments and sales-reputed company roles * Possess 2+ years of phone sales/customer service experience * Be reputed company to troubleshoot basic technical issues and work independently to resolve problems * Be available to work a full training period of 90 days * Be reputed company to work 8 hours a day and proactively manage appointments, etc. during reputed company vacation days or reputed company business hours **reputed company Offer** As a Full Stack Customer Service Representative at arenaflex, you can expect: * A competitive total compensation package, including commissions and bonuses, with the potential to earn up to $33.00+/hour ($70,000+) * Comprehensive health insurance, reputed company, and dental coverage * reputed company holidays and reputed company time off (PTO) * Eligibility for overtime reputed company of the training period * Ongoing training and learning opportunities to expand your knowledge and skills * A dynamic and supportive work environment with a reputed company on teamwork and collaboration **Hours of Operation** Our full-time schedule is 40 hours per week, with the following hours: * Monday-Thursday: 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern * Friday: 8:30 AM to 4:30 PM Eastern * Training Schedule: Monday-Thursday 9:00 AM - 5:00 PM Eastern & Friday 8:30 AM to 4:30 PM Eastern **How to Apply** If you're a motivated and results-driven individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please visit our website to register your interest and submit your application. reputed company! Apply for this job