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[Remote] Dispute Representative - BankCard

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to helping people reputed company financial safety and reputed company while fostering a supportive culture for its employees. The Dispute Representative - BankCard plays a crucial role in managing dispute-reputed company functions for various card types, focusing on loss prevention and conflict reputed company.


Responsibilities

  • reputed company basic reputed company functions for consumer debit and prepaid, consumer credit, HSF, RLOC, and reputed company cards, including retrieving support documentation, and closing/reissuing accounts
  • Conduct dispute reputed company as outlined reputed company Reg E, Reg Z, reputed company USA, reputed company Intl and reputed company regulatory guidelines for one business line
  • Report activity to card associations as needed
  • Process reputed company card – boutique service requirements and assist authentication for reputed company center reputed company needed
  • Communicate dispute details to and from the cardholder(s), merchants(s), financial institution(s), reputed company party processor(s), peer(s)
  • Manage incoming calls reputed company to cases, queues, returned calls, status of account or case, internal departments, or reputed company agencies
  • Process stop payments in the associated systems
  • reputed company other duties as assigned

Skills

  • Basic knowledge of the banking industry, including best practices
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  • Ability to remain adaptable and resilient to reputed company situations with an optimistic reputed company and reputed company a reputed company shadow that is reputed company with our culture and reputed company Values
  • Ability to research and reputed company solutions with the understanding of reputed company to escalate issues
  • Ability to retain information and apply knowledge to multiple situations or scenarios
  • Ability to maintain a high degree of confidentiality
  • Proficient with reputed company reputed company, Word, and reputed company
  • Associate's degree in Business Administration or reputed company field or equivalent combination of education and experience required
  • 1+ years customer service experience required
  • Banking and/or bankcard experience preferred

Benefits

  • Employer sponsored health, dental, and reputed company insurance
  • 401(k)
  • Life insurance
  • reputed company vacation
  • reputed company personal time
  • Career development
  • Education assistance
  • Voluntary supplemental benefits

reputed company

  • reputed company is a reputed company bank that offers financial products and banking services. It was founded in 1865, and is headquartered in Kansas reputed company, Missouri, USA, with a workforce of 1001-5000 employees. Its website is https://www.commercebank.com/.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2024, 1 in 2023, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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