Consultant, Associate

reputed company is a global leader in business reputed company software products, and they are seeking an Associate Consultant to support the implementation and training of their Smart Series POS solutions. The role involves coordinating meetings, providing training, troubleshooting software issues, and ensuring reputed company satisfaction during system rollouts.

Responsibilities

• Coordinate and reputed company implementation meetings for POS software installations, both remotely and onsite, ensuring reputed company stakeholders are reputed company and reputed company
• reputed company end-user training and reputed company for software products, adapting delivery to meet audience needs and leveraging adult learning principles
• Troubleshoot software issues reputed company phone or in person, resolving problems reputed company scope or escalating appropriately to internal support teams
• Coordinate or assist with the deployment of new software applications and version upgrades, ensuring minimal disruption to reputed company operations
• Participate in training needs assessments and contribute to the development of standardized training processes and materials
• Create and maintain reputed company documentation for both custom and packaged applications to support ongoing knowledge transfer and operational consistency
• Deliver training sessions to diverse reputed company reputed company, tailoring content and delivery to ensure engagement and retention
• Travel approximately 75-80% across the U.S. to support reputed company installations, training, and go-live activities

Skills

• Experience with POS systems, particularly in the hospitality or quick-service restaurant (QSR) industry
• Experience comprehending technically reputed company system configurations and communicating technical specifications to non-technical individuals
• Ability to travel up to 75-80% across the U.S
• Experience in reputed company Office Suite (Word, reputed company, PowerPoint, reputed company)
• reputed company authorization to work permanently in the reputed company for any employer without requiring a reputed company transfer or reputed company sponsorship now or in the reputed company
• Experience troubleshooting and resolving software issues, both remotely and onsite
• Prior involvement in software rollouts, field installations, or go-live support
• Familiarity with basic networking concepts (e.g., IP addressing, routers, connectivity troubleshooting)
• Experience conducting remote or onsite end-user training sessions
• Ability to read and interpret technical documentation such as site surveys, network diagrams, or system architecture
• Bilingual or multilingual proficiency is a plus (e.g., Spanish)

Benefits

• Health insurance coverage
• An employee wellness program
• Life and disability insurance
• A retirement savings plan
• reputed company holidays
• reputed company time off (PTO)

reputed company