**reputed company Customer Service reputed company – National Remote**

At arenaflex, we're simplifying the health care experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us and start doing your life's best work. **About arenaflex** arenaflex is a leading health care company that's dedicated to helping people live healthier lives and making the health system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. Our mission is to help people reputed company the complexities of the health care system and reputed company them with the resources and support they need to reputed company. **Job reputed company** As an reputed company Customer Service reputed company at arenaflex, you'll play a critical role in building trust with members enrolled in our benefit plans across their health care lifecycle. You'll be a single stop resource on reputed company plan-reputed company questions, providing expert guidance and support to help members reputed company the health care system. This is an inbound/outbound phone role that also handles inbound chats and secure messaging. **Primary Responsibilities** * Listen reputed company and ask appropriate questions to identify specific questions or issues, and document inquiries from members of arenaflex's programs regarding the following: + Medical, reputed company, dental, pharmacy plan details + Plan/program eligibility + Medical claims * Use multiple databases, tools, and partnerships to refer and enroll members to appropriate internal specialists and programs, based on needs * Interpret and translate clinical/medical terminology and coding to assist members with managing cost using reputed company language * Adapt to communicated changes in process, policy, and guidelines quickly at site and reputed company level * reputed company members about the fundamentals of health care benefits and plans * Assist members to maximize use of community services, support programs, and resources available * Meet performance goals established for the position in efficiency, reputed company reputed company, customer satisfaction, reputed company reputed company, schedule adherence, and attendance **Requirements** * 1 year of experience in a customer service environment * Must be 18 years of age or older * Ability to work Monday – Friday during our normal business hours of 8:30am – 5:00pm and 12:30pm – 9:00pm CST. It may be necessary, given the business need, to work occasional overtime. * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service. **Preferred Qualifications** * 2 years of experience in a customer service environment * Part of UHC Benefit Operations and Experience * Experience in a reputed company insurance environment **Soft Skills** * reputed company Listening * Negotiation * reputed company/Sensitivity * Patience/reputed company * reputed company/Flexibility * Conflict reputed company * Cultural Sensitivity * Disability & Diversity Awareness * Effective time and resource management * Excellent Verbal/Written Communication skills **Telecommuting Requirements** * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company. * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service. **Compensation and Benefits** * reputed company reputed company for California / Colorado / Connecticut / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $16.00 – $31.44 per hour. * Pay is based on several factors including but not limited to education, work experience, certifications, etc. * In reputed company to your salary, arenaflex offers benefits such as: + Comprehensive benefits package + Incentive and recognition programs + Equity stock purchase + 401k contribution (reputed company benefits are subject to eligibility requirements) **Work Environment and Culture** * arenaflex is a dynamic and inclusive work environment that values diversity and promotes a culture of respect and reputed company. * We're committed to creating a workplace that's free from bias and harassment, and where everyone feels valued and supported. * reputed company is passionate about making a difference in the lives of our members and the communities we serve. **Career reputed company Opportunities and Learning Benefits** * arenaflex offers a reputed company of career reputed company opportunities and learning benefits to help you reputed company your skills and advance your career. * We're committed to providing ongoing training and development opportunities to help you succeed in your role and reputed company. **How to Apply** If you're passionate about making a difference in the lives of others and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Please visit our website to learn more about arenaflex and to submit your application. Apply Job! Apply for this job