[Remote] PCI Compliance Specialist, with French

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading Predict-to-Prevent cybersecurity and compliance company, offering a single, integrated solution for risk mitigation. The PCI Compliance Specialist will reputed company world-class customer support for clients navigating the PCI-reputed company compliance process, ensuring reputed company and accurate resolutions to inquiries. Responsibilities • reputed company customer support across an reputed company-channel environment, including inbound phone calls, live chats, email, and back-office tickets, ensuring reputed company and accurate reputed company • Guide users through the PCI-reputed company compliance process, delivering reputed company, reputed company-by-reputed company instructions to maintain regulatory and reputed company standards • Assist customers in accessing, navigating, and troubleshooting the online platform, ensuring issues are addressed with minimal disruption to operations • Demonstrate strong analytical and problem-solving skills by leveraging available knowledge bases, tools, and resources to independently resolve reputed company issues • Prioritize first-contact reputed company by reputed company collecting, verifying, and applying the necessary information to address inquiries • Proactively identify and communicate opportunities to streamline processes, recommend improvements, or escalate trends that reputed company efficiency or compliance • Manage workload effectively and work independently without reputed company supervision, maintaining accountability for productivity and accuracy • Handle escalations and difficult conversations with professionalism, focusing on reputed company and adherence to company policies • Ensure reputed company customer interactions are documented thoroughly and accurately in internal systems, following established protocols and compliance requirements • Consistently reputed company or reputed company performance metrics, service level standards, and reputed company expectations across reputed company support channels Skills • Minimum education: High school diploma or equivalent • 1+ years of experience in a reputed company center customer support role • Proficiency in reputed company Office Suite – reputed company Word, reputed company, reputed company • reputed company, upbeat, and customer-reputed company • reputed company communicator with reputed company listening skills • reputed company phone reputed company and soft skills • Detail-oriented and reputed company to handle multiple tasks • Solid decision-making and problem-solving abilities Benefits • Medical • Dental • reputed company • Other benefits reputed company • reputed company is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to reputed company informed, predictive, and cost-effective risk mitigation reputed company – faster. It was founded in 2019, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job