Zoho One Implementation Expert
Site IQ is an AI-powered smart-building and robotics platform that helps organizations operate, maintain, and optimize their facilities through data-driven automation and digital intelligence.
We are a fast-growing, multi-module company (robotics, SaaS, services, leasing) and are implementing Zoho One as our core operating system across finance, HR, sales, marketing, productivity, and analytics.
This role is critical: you will design and implement how the company actually runs.
Role Summary
We are seeking an experienced Zoho One Implementation Expert to lead the end-to-end setup, configuration, and optimization of Zoho One across the organization.
This is not a basic Zoho admin role.
You will act as a systems architect + process designer, translating real business workflows into Zoho.
Engagement Model
Contract / Part-time initially 40 hrs/week)
Remote (US-friendly time zones preferred)
Budget: Market-rate for senior Zoho consultants
Core Responsibilities
1. Zoho One Architecture & Planning (Owner)
Design the overall Zoho One system architecture
Define:
App roles & permissions
Data ownership
Module boundaries
Ensure scalability for a growing company
2. Zoho Finance Suite (Highest Priority)
Implement and configure:
Zoho Books
Zoho Invoice
Zoho Expense
Zoho Subscriptions (if applicable)
Zoho Payroll (US, multi-state support)
Key responsibilities:
Chart of accounts aligned to:
Hardware
Leasing revenue
SaaS subscriptions
Services
Automation for:
Invoicing
Expense approvals
Payment tracking
Integration with bank accounts (e.g., Mercury)
Support accounting best practices (GAAP-ready)
3. HR & People Operations
Zoho People
Zoho Recruit
Employee onboarding/offboarding
Time tracking & attendance
PTO policies
Org structure & role permissions
Integration with payroll & expense workflows
4. Sales & CRM Operations
Zoho CRM
Zoho Desk (if applicable)
Zoho Sign
Responsibilities:
Sales pipeline design (by product & vertical)
Lead → deal → customer lifecycle
Quoting & contract workflows
CRM automation & reporting
Integration with finance (invoices, revenue)
5. Marketing Automation
Zoho Marketing Automation
Zoho Campaigns
Zoho Social
Lead capture & nurturing
Campaign tracking
CRM integration
Attribution visibility
6. Analytics & Executive Dashboards
Zoho Analytics
Build executive dashboards for:
Finance
Sales
Operations
HR
Create single source of truth reporting
Ensure data consistency across modules
8. Automation & Integration
Build workflows using Zoho Flow / Deluge
Approvals
Notifications
Cross-module data sync
Document automations clearly
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