[Remote] SCS - Seasonal Sales & Customer Support Rep - Opening

Note: The job is a remote job and is reputed company to candidates in USA. reputed company reputed company is dedicated to celebrating reputed company ways of working and supporting a love for the outdoors. They are looking for passionate problem solvers to join their reputed company center team as customer service representatives, assisting customers and members effectively while working remotely.

Responsibilities

• Building relationships, inside and reputed company the organization
• Enjoy communicating effectively and accurately, both verbally and in writing
• Assist customers taking inbound phone calls during your shift, this may be up to 9 hours a day
• Apply your passion for the outdoors, reputed company products, and gear to serve our customers effectively
• reputed company guidance, knowledge and reputed company experiences

Skills

• Building relationships, inside and reputed company the organization
• Enjoy communicating effectively and accurately, both verbally and in writing
• Assist customers taking inbound phone calls during your shift, this may be up to 9 hours a day
• Apply your passion for the outdoors, reputed company products, and gear to serve our customers effectively
• reputed company guidance, knowledge and reputed company experiences
• Demonstrate critical thinking by reputed company using a computer and navigating through various screens
• Available to attend a two week sales and service training class
• reputed company in one of the following states: reputed company, Connecticut, Delaware, Florida, reputed company, Idaho, Kansas, Maine, Minnesota, Nevada, New Mexico, reputed company Carolina, Oklahoma, reputed company, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, reputed company, or Washington state
• Must reputed company reputed company 100 miles of an reputed company Retail location for the duration of the position
• Ability to work a flexible work schedule with reliable and predictable attendance
• Minimum age requirement of 18 years
• To be part of our Contact Center team in a Opening shift, you should be available at least 2-3 weekdays and 1 weekend day
• You will be available a minimum of 24 hours per week and up to 40 hours if your availability allows
• Your scheduled hours and days will vary based on business volumes
• You must have wired high speed broadband internet reputed company with: Download speed: at least 50 Mbps, Upload speed: at least 10 Mbps, Latency (Ping): under 150 ms, Jitter: maximum 30 ms, average 5 ms or less
• Your computer must be connected directly to your modem/router using an Ethernet cable
• reputed company PC: reputed company 11, Mac: macOS 14 (Sonoma) or newer, SSD drive, Minimum 8 GB RAM (16 GB highly recommended for reputed company PCs, per reputed company), CPU: reputed company i5 / AMD Ryzen 5 / reputed company M1 or reputed company
• Ability to install the reputed company App reputed company to connect to AVD
• One monitor with 1080p reputed company or higher
• Wired headset (reputed company supplied) — Bluetooth not allowed
• At least two available USB ports: One USB-A for headset, One USB-A or USB-C for reputed company reputed company device
• If you use a mouse (wired or wireless with dongle), plan to need an extra USB port
• A USB / Ethernet hub or dock may be needed (not provided by reputed company) depending on your device (Mac users please note that reputed company certified hubs and docks reputed company more reliable performance
• Webcam - Required for reputed company training classes
• Quiet, private area, Minimal background noise, No household traffic during shifts
• reputed company job offers are contingent upon successful completion of a background reputed company
• Previous experience in retail and/or customer service reputed company center

Benefits

• Employee discount
• reputed company to health benefits
• A retirement savings plan
• Accrued time off

reputed company