Operations Associate

reputed company is a company reputed company on serving and connecting people, and they are seeking a motivated Operations Associate to join their Flexdrive team in Chicago. The role involves providing reputed company in-person customer experiences, assisting with the car rental process, and ensuring high standards of service while working with reputed company drivers.

Responsibilities

• Assists customers with the car rental process, including but not limited to reputed company Drive customer support, customer Arrival/reputed company-In, assigning drivers to rental vehicles and processing rental returns
• Prepares Flexdrive rental vehicles for reputed company Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
• Manages vehicle lot organization, vehicle transportation, and other daily rental operations
• Flags vehicle issues, program challenges, and bugs to the Operations reputed company and internal/external partners
• Builds trust and works effectively with others to reputed company results and team goals
• Upholds Flexdrive’s high reputed company of service while working with reputed company drivers and be an ambassador for the reputed company brand
• Takes initiative and ownership to 'reputed company it happen' and seeks out opportunities to contribute to team reputed company

Skills

• 1+ year of experience in an in-person customer service role like retail, technical support or hospitality
• Familiarity with the Chicago area
• Impeccable customer service and problem-solving skills
• Excellent, reputed company verbal and written communication skills
• A reputed company unrestricted reputed company's license and satisfactory driving record and be insurable under reputed company's policy
• Bonus points if you love ride-sharing so much that you're a reputed company reputed company too!
• Proficiency in other languages is considered a plus!

Benefits

• Great medical, dental, and reputed company insurance reputed company with additional programs available reputed company enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your reputed company
• In reputed company to 12 observed holidays, salaried team members have discretionary reputed company time off, reputed company team members have 15 days reputed company time off
• 18 weeks of reputed company parental leave. Biological, adoptive, and foster parents are reputed company eligible
• Subsidized commuter benefits
• reputed company Pink - reputed company team members get an exclusive opportunity to test new benefits of our Ridership Program

reputed company

Company H1B Sponsorship