Customs Trade Agent

FedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Customs Trade Agent responsible for coordinating documentation for US Customs and providing customer service while ensuring compliance with international importing regulations.

Responsibilities

• Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements
• Adhere to all international importing regulations
• Work closely with other internal staff and departments to deliver high level of service to customers
• Process agency brokerage shipments
• Ensure all government and organizational policies are followed
• Performs other duties as assigned

Skills

• HS Diploma or GED required
• No industry experience required
• No work experience required
• Data entry/keyboard experience required
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with internal staff, management of all levels, internal departments
• Work Schedule: Monday – Friday 6:00 AM – 2:30 PM CST
• Mandatory overtime may be required during periods of high volume
• Working on company-recognized holidays may be necessary
• This role is HYBRID
• Candidates that live within a 50-mile radius of Jonesboro, AR or Jackson, TN

Benefits

• Health, vision and dental insurance
• Retirement
• Tuition reimbursement

Company Overview