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Sourcing Associate

Remote, USA Full-time Posted 2025-11-24

Serena & Lily is seeking a Sourcing Associate to join the Sourcing team. This role involves supporting day-to-day sourcing activities, managing vendor relationships, and ensuring product quality while adhering to deadlines. The Sourcing Associate will collaborate with cross-functional teams and assist the sourcing manager with operational tasks.


Responsibilities

  • Maintain organization across multiple projects and priorities while adapting quickly to shifting needs
  • Daily communication with agents and vendors, and internal cross functional teams
  • Managing timelines and deadlines cross functionally
  • Track and research damage and defective returns, communicate issues to vendors and work on obtaining Corrective Action Plans
  • Assist in cost tracking – increases, savings, avoidance & chargebacks
  • Sample management- TOPs, wear tests
  • Work with logistics team on product classification
  • Collect, review and file all Product Information
  • Maintain product certification files (oekotex)
  • Collaborate with the QA team when issues arise
  • Develop an understanding of design intent and aesthetic requirements
  • Optimize sourcing procedures to attain maximum efficiency
  • Proficient in Microsoft Excel and Outlook
  • System savvy. Maintain supplier information (cost sheets, product), vendor set up, internal system maintenance (cost/leadtime/moq detail/HTS), sample shipping/tracking, customer service follow up (Gladly tickets), pull returns reporting, create pivot tables
  • Vendor record maintenance
  • New vendor set up & Vendor Operations Manual follow up

Skills

  • Bachelor's degree or equivalent
  • 1-2 years' experience in sourcing or related retail role
  • Proven ability to work independently with minimal supervision and take ownership of outcomes
  • Exceptional organizational skills and meticulous attention to detail
  • Strong communication skills (written and verbal) with a confident, professional presence
  • Demonstrated agility and resourcefulness in solving problems and managing competing priorities

Benefits

  • Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits.
  • Employees can enroll in our company’s 401k plan.
  • During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

Company Overview

  • Serena & Lily brings a sophisticated mix of pattern and color to every room in the house from the nursery to the living room and beyond. It was founded in 2003, and is headquartered in Sausalito, California, USA, with a workforce of 201-500 employees. Its website is http://www.serenaandlily.com.

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