Inside Sales Representative

Sunlighten is a global leader in infrared sauna therapy, dedicated to improving lives through innovative health and wellness products. They are seeking Inside Sales Representatives to connect with customers, guiding them on their wellness journeys and helping them understand the benefits of Sunlighten's products.

Responsibilities

• Empathize with customers and have honest conversations surrounding their health and wellness goals and how it relates to our patented, industry leading infrared saunas
• Ensure customers have a clear understanding of the benefits of Sunlighten’s infrared technology and earn their business
• Continuously demonstrate a high sense of urgency to capitalize on hot leads that funnel through multiple marketing channels
• Initiate reach-back calls to re-engage with leads that had shown initial interest but were not converted
• Proactively identify target customers and conduct manual dials to generate new leads
• Juggle dozens of touchpoints simultaneously, and efficiently prioritize numerous opportunities through effective time management and organization systems
• Utilize Salesforce CRM to track and manage leads, opportunities, and customer interactions
• Accurately and efficiently complete all sales transactions, terms of sales, and/or service agreements; prepare contracts and submit orders
• Collaborate with other departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly
• Stay informed about industry trends, market conditions, and competitor activities
• Be a proactive, high-performing team member- don’t wait for the phone to ring or inbox to ding!
• Follow-through, follow-through, follow-through
• Never step or shy away from a challenge- be ready to work with a winning team of sales professionals and leaders

Skills

• Availability to start on March 9th, 2026, is required
• Must have 1+ year of telephone sales experience and a proven track record of sales success
• Bachelor's degree in Business, Communications or a related field (High School Diploma/GED + relevant work experience will be considered)
• 1+ year of Salesforce experience + extremely tech savvy
• Excellent negotiation, communication, and presentation skills, with the ability to influence and reach appropriate resolutions in varied situations
• Self-motivated, competitive, naturally curious and a problem solver
• Excellent negotiation and persuasive skills for the purpose of closing deals
• Above average communication and interpersonal skills

Benefits

• Fully remote opportunity for those not located in the Kansas City Metro Area
• Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays
• Fully Equipped Fitness Center On-Site
• Free Lunch Program featuring a James-Beard Award Winning Chef
• Health (HSA & FSA Options), Dental, and Vision Insurance
• 401(k) with company contributions
• Profit Sharing
• Life and Short-Term Disability Insurance
• Professional Development and Tuition Reimbursement
• Associate Discounts on Saunas, Spa Products and Day Spa Services

Company Overview