Talent Acquisition Operations Analyst

CVS Health is a leading health solutions company dedicated to transforming health care for consumers. The Talent Acquisition Operations Analyst will perform background investigations, conduct individualized assessments, and deliver adjudication recommendations while ensuring compliance with applicable laws and company policies.

Responsibilities

• Review completed background investigations including social security number verification alerts; federal, state, and county court information; sex offender, child abuse, and other registry findings; and motor vehicle records
• Conduct individualized assessments in accordance with company policy, which may include conducting interviews with prospective and current employees related to additional details about the background investigation findings
• Document all evaluation and interview notes
• Evaluate the details of the background investigation, interview notes, and all other documentation and deliver an adjudication recommendation
• Comply with all policies and procedures
• Conduct all activities with a high level of accuracy and confidentiality, while maintaining service levels, and delivering a seamless service experience
• Assist with updating policies and procedures as requested

Skills

• 1-3 years of experience with corporate background investigation programs
• Excellent communication skills, interpersonal and written
• This is a hybrid role. The selected candidate must work on-site at least 3 days per week at the following location:100 Highland Corporate Drive, Cumberland, RI
• Bachelor's degree or equivalent number of years of experience

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Company Overview