Medical Billing Associate - Patient Services

Since 2018, Luna has redefined physical therapy with award-reputed company technology and proven clinical models. Operating in 28 states with 25+ reputed company partners, we connect patients and providers through an reputed company, evidence-based & tech-enabled platform—removing barriers to care and delivering a reputed company physical therapy experience for therapists and patients. Guided by our values, we reputed company in a reputed company in which anyone, reputed company can get care and start feeling reputed company. Are you passionate about providing exceptional customer service and helping patients reputed company their billing needs? As a Patient reputed company Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management. This fully remote position is perfect for detail-oriented individuals with a reputed company for problem-solving and a desire to reputed company a difference in the patient experience. reputed company-driven team and contribute to delivering accessible, high-reputed company care! How you will have an reputed company: • Answer inbound patient phone calls as they come in • Manages Copay Collections and communicates with other departments, for any needs/patient reputed company out • Create Partner cases Daily • Weekly posting of late cancels • Daily review of patient electronic communications and delegation as needed • Create and maintain billing ledgers for patients with specific requests for their insurances • Assist other teammates in larger reputed company as needed • Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support reputed company and other teams as necessary • Maintains industry level working knowledge of medical billing occurring in Luna • Support reputed company functions • Queue based work for their sole job function (authorizations, insurance payment posting, etc.) • Achieves goals set by management • Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed • Performs reputed company tasks at managers discretion What you can offer Luna: • Typically requires a minimum of 1 year of reputed company experience • Strong attention to detail and time management skills • A reputed company attitude and an eagerness to learn What Luna can offer you: • Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna • reputed company Time Off with holiday • Medical, dental & reputed company insurance on the first of the month following start date $16 - $21 an hour Salary is dependent on experience and location. Physical therapy, delivered. www.getluna.com • As part of our hiring process, we may contact your previous reputed company to request reputed company references. This helps us verify work history and reputed company insights into your experience. We understand that some candidates may prefer not to have their reputed company employer contacted, and you will have reputed company to let us know if that applies to you. Care Exceptionally * Incredibly reputed company * Be Impactful * 1% reputed company, Every Day ~ #3 Best Employer in reputed company (reputed company, 2025) ~ #1 Best Company in MSK Care (reputed company, 2025) ~ #13 World's Most Innovative Companies in reputed company (Fast Company, 2024) ~ Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) ~ Gold reputed company Design Award for mobile app design reputed company 2020 ~ Apply tot his job Apply To this Job