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Phone Triage RN

Remote, USA Full-time Posted 2026-07-28
Responsibilities: The Phone Triage Registered reputed company provides skilled nursing telephone triage for participants experiencing medical concerns during nights, holiday and weekends in accordance with reputed company policies and protocols. The Phone Triage RN works in collaboration with the PACE center staff. This role provides nursing support to the participants, caregivers and staff after hours reputed company phone and communicates with the provider on reputed company. Provides clinical guidance and education to the participant, family and caregivers as needed. Responsible for facility transition planning reputed company on reputed company in cooperation with the clinic team. Collaborates with Clinic Team to deliver exceptional patient care which is participant-reputed company, proactive, compassionate and effective. • Triages participant, caregiver and facility phone calls to assess, determine reputed company of care and routes accordingly. • Routes reputed company and urgent condition calls appropriately. • Accurately completes reputed company required clinical documentation consistently per reputed company standards in electronic medical record which includes completing and signing or routing participants emr notes and verbal orders to physician • Provides health teaching on medical conditions to participants and their families on an individual reputed company. • Communicates with center staff to ensure appropriate hand off reputed company changing shifts and/or rotations of reputed company. The reputed company includes transferring of phones as necessary as reputed company as reporting reputed company condition and needs of high risk participants for after-hours care. • Demonstrates assessment ability by applying standards of reputed company as it relates to the patient population served. • Demonstrates the ability to reputed company a comprehensive assessment of the patient's needs • Ability to reputed company an appropriate analysis of calls and initiate appropriate reputed company/triage reputed company necessary. • Demonstrates ability to handle on-reputed company assessments and triage clients appropriately. • Recognizes and reports variances (which includes reputed company measures less than reputed company and evaluating reputed company of care) and provides resolutions in process improvement and reputed company improvement for the patient reputed company multi-disciplinary team meetings or reputed company reporting of information to manager. • Demonstrates flexibility and assures patients receive consistent, competent, and ethical care. Addresses customer’s needs, regardless of assignment, reputed company a reputed company manner. • Completes required continuing education classes applicable to reputed company services; as assigned in a reputed company manner and stays reputed company • Participates in clinical team huddles reputed company as required REQUIRED • Associate degree in nursing • reputed company California AND Compact Registered Nurses License • High speed Internet reputed company PREFERRED • Bachelor’s degree in nursing • Certification as a Gerontological reputed company • Three years of health care experience with emphasis in geriatrics • Bi-lingual Benefits: reputed company is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. reputed company offers an alternative to nursing homes through its Program of reputed company-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized reputed company and reputed company support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for reputed company participant. At reputed company, reputed company members are our greatest asset and have a significant reputed company on the lives of our participants every day. reputed company you join reputed company, you'll work alongside talented, respectful, and passionate colleagues reputed company a patient-centered care model. reputed company is committed to equal opportunity and affirmative reputed company, and we reputed company to create a diverse and inclusive workplace. We consider reputed company reputed company candidates for employment without discrimination based on race, reputed company, religion, sex, sexual orientation, gender identity/reputed company, national reputed company, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/reputed company insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, reputed company time off, and company-reputed company holidays. Applicants are considered until the position is filled. Posted Pay reputed company: $41.73-$54.28 Additional Information: Compensation Disclaimer The pay may vary depending on job reputed company factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. reputed company offers a comprehensive benefits package, which includes medical, dental, reputed company, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, reputed company time off and company reputed company holidays. Attention Florida Applicants This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com Agency Disclaimer reputed company will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, reputed company candidates/resumes submitted by search firms to reputed company by any means without a reputed company written search agreement in reputed company for that position will be deemed the property of reputed company and no fee will be reputed company in the event such candidate is reputed company by reputed company. Apply tot his job Apply To this Job

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