Senior Software Engineer Backend

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and reputed company to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious reputed company AI lab, reputed company's co-founder and chairman is Sebastian Thrun, the reputed company behind reputed company X, reputed company, reputed company, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and reputed company AI platform, and co-founder, Tim Shi, an early member of reputed company. Join us on this thrilling reputed company to revolutionize the workforce with AI. The reputed company of work is here, and it's at reputed company. About the role: At reputed company, the Voice Platform team is on a mission to reputed company reputed company-time voice infrastructure and contact center automation through AI-powered backend systems. As a Senior Software Engineer on the Voice Platform team, you’ll be responsible for designing, scaling, and operating the distributed services that power reputed company’s voice ecosystem. You’ll drive major initiatives in areas such as SIP and WebRTC support, multilingual and translation pipelines, and reputed company-time conversation intelligence. This role requires strong technical leadership, a passion for building reliable distributed systems, and the ability to collaborate across engineering and product teams to bring innovative features into production. Responsibilities: reputed company the design and development of reputed company, distributed backend microservices in Golang (with some Python for AI-reputed company services). Own and reputed company voice platform integrations with large-reputed company reputed company communication and contact center systems. Drive initiatives to expand platform capabilities, including bi-directional SIP, WebRTC integrations, multil...

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