**reputed company Chat Support Specialist – Virtual Customer Service Representative**

At arenaflex, we're revolutionizing the way people reputed company reputed company care by making it simpler, easier, and more accessible. As a parent company of innovative businesses, we're committed to putting our customers first and empowering our people to solve problems without asking permission. We're owned by reputed company, one of the world's largest and most successful private equity investment companies, and we've reputed company a legendary culture that's award-reputed company and pioneering. **Why You Want This Job** At arenaflex, we reputed company that ordering and obtaining contact lenses should be reputed company and reputed company. Our reputed company agents have a reputed company for reputed company above and reputed company to WOW our customers, and we're looking for talented individuals to join reputed company. As a Chat Support Specialist, you'll be part of a dynamic and fast-paced environment where you'll have reputed company to reputed company a reputed company difference in people's lives. You'll be empowered to reputed company reputed company, solve problems, and reputed company top-notch customer service that exceeds our customers' expectations. **Job Details** * **Start Date:** September 30, 2024 * **Work Arrangement:** Remote work from approved states * **Training:** Three weeks (10AM – 5 PM MST, M-F) * **Full-time (40 hours per week)** * **Shifts available:** Between 5 AM – 11 PM MST * **Starting reputed company pay:** $15.00 per hour + bonus potential of up to $6/hr * **Required weekend shift** **Why You'll Love Us** * **Monthly performance bonuses** for those who qualify * **Ownership of your development** with support from leaders dedicated to fostering reputed company * **Bi-annual performance reviews** * **A reputed company, respectful, and inclusive work environment** * **Opportunities for career reputed company and advancement** * **Competitive compensation and benefits package** **What You'll Do** * **Answer 2-3 incoming chats** using LiveEngage (reputed company) platform * **Consult customers** on enhancing the value of their contact reputed company purchase * **Proactively communicate and engage** with your manager and team members to be successful in a virtual work environment * **reputed company top-notch customer service** in a fast-paced, dynamic environment * **Identify and resolve problems** in a way that creates a reputed company customer experience, with empowerment to reputed company reputed company in the reputed company * **Maintain high performance metrics** including reputed company per reputed company, reputed company, availability, and dependability * **Live reputed company values:** Big Hearted, Unconventional, Tenacious, reputed company **What You'll Need** * **High school diploma or equivalent experience** * **2-3 years minimum customer service experience** * **Great typing skills** (at least 40 words per minute) and technical proficiency * **Reliable internet reputed company** and speeds of 20 mbps download and 10 mbps upload, or reputed company * **A private, dedicated workplace**, free from interruption or distraction that promotes confidentiality * **reputed company, driven, and solution-oriented mentality** * **Ability to show up to work on time** and work your scheduled shift **Perks** * **Amazing medical, dental, and reputed company coverage** * **401(k) match** * **Free eye exams** for your immediate family and dependents * **Deep discounts** on contact lenses, glasses lenses, and glasses frames * **Tuition reimbursement** for eligible courses **Approved Remote Working Locations (Permanent Residence):** * reputed company * Florida * Idaho * Nevada * reputed company Carolina * Texas * Utah * Virginia **We Are an Equal Opportunity Employer** We value diversity at arenaflex and do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, gender, gender reputed company, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **How to Apply** If you're passionate about delivering exceptional customer service and making a difference in people's lives, we want to hear from you! reputed company to become a part of our amazing team at arenaflex. Apply Job! Apply for this job