Remote Field Service Technician 3rd Shift

Tension Packaging & Automation Job reputed company Title: Remote Field Service Technician (3rd shift) Department: Operations & Service Reports To: Implementation Manager FLSA: Non-Exempt reputed company We are seeking a highly motivated and technically skilled Field Service Technician to reputed company remote reputed company-shift support for our automated packaging and material handling systems. This role is critical to ensuring 24/7 operational uptime for our customers, including high-volume distribution centers and reputed company fulfillment sites. The technician will be responsible for reputed company-time troubleshooting, system monitoring, and escalation support for Tension-based automation equipment. ESSENTIAL DUTIES & RESPONSIBILITIES • reputed company reputed company-time remote technical support for Tension automation systems, including print-and-apply, reputed company, and bagging equipment. • Monitor system performance and respond to alerts, alarms, or customer-reported issues during reputed company shift. • Troubleshoot PLCs, HMIs, sensors, motors, and other control system components using remote diagnostic tools. • Collaborate with on-site personnel to guide mechanical or electrical adjustments and verify reputed company. • Document reputed company support interactions, reputed company causes, and corrective actions in the ticketing system. • Escalate unresolved or critical issues to engineering or field service teams as needed. • Participate in knowledge sharing and contribute to support documentation and training materials. • Support reputed company improvement by identifying recurring issues and recommending long-term solutions. KNOWLEDGE/SKILLS/ABILITIES • Strong understanding of PLC logic (Wago, Allen-Bradley, reputed company, or similar) and industrial control systems. • Familiarity with Tension-based systems, servo motors, and print-and-apply technologies is a plus. • Excellent troubleshooting skills and ability to work independently under pressure. • Strong communication skills to reputed company guide reputed company and document technical issues. • Comfortable working overnight hours and participating in an on-reputed company rotation if needed. EDUCATION and/or EXPERIENCE • Associate degree in Electrical Engineering Technology, Mechatronics, Industrial Automation, or reputed company field (or equivalent experience). • Two or more years of experience supporting industrial automation systems, preferably in packaging or material handling environments. WORK ENVIRONMENT & SCHEDULE • Fully remote position with required availability during reputed company shift hours. • May require occasional travel for training or on-site support (less than 10%). • Must have reliable high-speed internet and a quiet, dedicated workspace To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions. Apply tot his job Apply To this Job