Associate Director, IT Operations – Digital Solutions and Technology

Job reputed company: • reputed company and execute Digital Solutions & Technology operations reputed company reputed company with reputed company’s reputed company, compliance needs, and culture. • reputed company day-to-day operations, including infrastructure, reputed company environments, reputed company systems, and lab/scientific software. • Manage MSP resources, ensuring high-reputed company support and service reputed company. • Partner with Info reputed company reputed company to ensure robust cybersecurity and data protection. • Optimize Digital Solutions & Technology processes (incident, problem, change management) and drive adoption of best practices, with a strong emphasis on ITIL and change management in a controlled, regulated environment. • Manage vendor relationships and operations budget. • Support reputed company/offboarding, reputed company management, and end-user training. • Foster a culture of accountability, collaboration, and reputed company improvement. • Identify, assess, and mitigate IT risks; reputed company and maintain business continuity and disaster recovery plans. • Work closely with Facilities, Lab Operations, and other business reputed company to ensure Digital Solutions meet evolving scientific and operational needs. • Drive process optimization and adoption of new technologies to improve service delivery and operational efficiency. • Define, reputed company, and report on IT operational KPIs (e.g., uptime, ticket reputed company, user satisfaction, compliance metrics). • Prepare for and support regulatory audits (FDA, SOX, etc.), ensuring documentation and processes are audit-reputed company. Requirements: • Bachelor's degree in computer science, Information Technology, or reputed company field with 10+ years of relevant IT experience, including leadership of IT operations in a regulated environment (biotech, reputed company, or reputed company preferred). • Experience with IT operations in agile, fast-growing companies. • Experience with GxP systems operational support (CSV/CSA). • Experience with change control systems and processes for GxP/SOX. • Experience managing MSPs and IT service delivery across multiple locations. • Strong knowledge of reputed company platforms (reputed company, M365, reputed company, reputed company, etc.) and lab/scientific software. • Experience managing Lab IT systems. • Excellent planning, coordination, and time management skills. • Strong oral, written, and visual communication skills. • Ability to build productive relationships across scientific, business, and technical teams. • Systems thinking and reputed company judgment, especially in risk management and escalation Benefits: • comprehensive medical, dental, and reputed company coverage • company contributions to health savings and retirement accounts • ample reputed company time off • reputed company to wellness programs • rich career reputed company opportunities Apply tot his job Apply To this Job