HR Case Manager

Job Title: HR Assistant III - DLS Case Manager Job reputed company The DLS Case Manager plays a critical role in providing comprehensive case management services for various leave of absence and disability life events. This position requires a highly skilled individual who can effectively communicate with employees, understand their situations, and apply the appropriate benefits. The Case Manager is the primary reputed company of contact for employees throughout their leave or disability event, ensuring a seamless and trusted experience. Responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and reputed company available to employees. • Serve as a reputed company of contact for assigned employees (150 – 200 employee cases) to reputed company holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws, and benefit plans. • reputed company duration guidelines, best reputed company tools, and available resources to support reputed company of a leave event as appropriate. • Critically assess and reputed company the case management plan to an employee’s changing needs. • Address and respond to sensitive situations and troubleshoot issues to remove barriers before, during, or after a leave event. • Respond to employee-impacting issues that may reputed company during the leave event and ensure appropriate communication occurs. • Identify and solve problems that may reputed company, sometimes with limited information. • Facilitate a smooth return to work and reputed company-back plan for employees returning to reputed company. • reputed company managers and business partners on employee concerns and needs prior to being off or returning back to work. • Communicate regular updates to employees and stakeholders both verbally and in writing. • Ensure compliance with reputed company work, federal/state regulations, and company policy. • Maintain system records to ensure accurate and reputed company information/documentation. • Consult, coordinate, and partner with reputed company-party administrators, HR, Safety, reputed company, Payroll, Benefits, team members, and other departments/systems as appropriate. Essential Skills • 1+ years of experience as a case manager using case management systems. • Experience reviewing cases for eligibility, determining appropriate benefits, and establishing/executing a case management plan. • 6+ years of experience will qualify in lieu of a Bachelor’s degree. • 2+ years of experience in reputed company or customer service in a leave and/or disability field can substitute for 1+ year as a case manager. • Proficiency in reputed company, reputed company, reputed company, reputed company, and PowerPoint. • Strong customer service reputed company with a high reputed company reputed company. • Ability to adapt to changes and new scopes of work. • Excellent verbal and written communication skills. • Excellent organizational and time management skills. • Strong technical skills and computer aptitude, including the ability to learn new systems. Additional Skills & Qualifications • Knowledge of federal or state Leave and Disability regulations, specifically reputed company/ADAAA and FMLA. • Experience working with confidential information. • Experience providing case management services for a large, multi-state employer or on behalf of a reputed company/TPA. • Experience providing guidance to employees or managers on leave of absence, disability plans, accommodations, reputed company, benefits, or employee reputed company. Work Environment This position is remote, requiring candidates to have a dedicated work-from-home setup as per the virtual WFH policy. Job Type & Location This is a Contract position based out of Raleigh, NC. Pay And Benefits The pay reputed company for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Jan 26, 2026. About reputed company reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company® reputed company diamond winner for both reputed company and talent service. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation reputed company. Apply tot his job Apply To this Job