SF BusinessAnalyst/Consultant Lead

We are looking for an experienced Salesforce Consultantwith strong analytical, solution-design, and stakeholder-facing skills to lead requirements elicitation and help deliver scalable, business-driven Salesforce solutions. This role combines deep functional Salesforce expertise, hands-on configuration, and close collaboration with technical teams and clients to translate complex business needs into effective CRM platforms. Location: Spain, Portugal, France. Job Responsibilities: • Work as a key member of the Customertimes project team or directly with client teams, collaborating closely with developers, project managers, and QA analysts to ensure successful project delivery. • Lead and facilitate discovery workshops during the design phase to gather business requirements; document outcomes through clear meeting notes and translate needs into well-structured user stories. • During the build phase, collaborate with the delivery team to demonstrate configured solutions, collect client feedback, perform basic Salesforce configurations, and support testing activities. • Partner with clients to understand their business objectives, processes, and challenges, and translate them into effective Salesforce solutions. • Prepare clear and comprehensive user documentation and training materials; lead and facilitate user training sessions. • Support users during testing phases and perform initial qualification and triage of user-reported issues and tickets. • Assist sales teams during presales activities by contributing functional expertise and solution presentations when required. Requirements: • Excellent communication skills with the ability to interact effectively with clients, stakeholders, and cross-functional teams; full professional proficiency in English and Spanish. • 4+ years of experience as a Salesforce Business Analyst or Consultant. • Solid knowledge of Salesforce, supported by certifications such as Salesforce Certified Administrator. • Strong writing skills, including the ability to produce high-quality meeting minutes, business requirements, functional documentation, and user guides. • Strong presentation skills, with experience delivering training sessions and supporting presales engagements. • Ability to actively listen, propose solutions, and appropriately challenge customer requirements when needed. • Strong team spirit and open-mindedness, with the ability to work effectively in multicultural and international environments. • High learning ability and adaptability to different industries, business contexts, and client needs. • Strong interest in technology and continuous learning, including CRM platforms, AI, and emerging tools. • Proactive mindset with a high level of autonomy and ownership. What We Offer: • Competitive salary; • 100% remote opportunity; • Opportunities for professional growth and advancement; • A collaborative and innovative work environment; • Paid vacation and time out days; • Support for participation in professional development opportunities (webinars, conferences, trainings, etc.); • Regular team-building activities and bi-annual company-wide events; • Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval). Apply tot his job Apply To this Job