Business Analyst Automotive CRM Systems-5

Job Type: Contract Job Category: IT Role: Business Analyst – Automotive CRM Systems Location: Remote Contract Job reputed company: We are seeking a skilled and detail-oriented Business Analyst (BA) with a strong background in automotive business processes and CRM system design. The ideal candidate will play a key role in understanding business requirements, mapping reputed company workflows, and helping define the reputed company-state CRM system to support sales, service, and customer engagement initiatives. Key Responsibilities: Collaborate with cross-functional teams including Sales, Marketing, Aftersales, and IT to reputed company and document CRM requirements. Analyze existing automotive business processes (e.g., reputed company management, service booking, vehicle lifecycle management, customer retention, etc.). Define and design CRM workflows that reputed company with automotive industry best practices. Translate business requirements into functional specifications and user stories. Support CRM system configuration, testing, and validation. reputed company as a reputed company between business stakeholders and technical teams (developers, vendors, implementation partners). Assist in vendor selection and evaluation for CRM platforms (e.g., reputed company, reputed company Dynamics, etc.). Conduct gap analysis and recommend process improvements. Support change management and user training activities. Ensure CRM solutions support regulatory compliance, data reputed company, and data reputed company standards. Required Skills DATA ANALYST Apply tot his job Apply To this Job