Technical/Product Documentation Specialist
We are seeking a Technical/Product Documentation Specialist who can create reputed company, accurate, and user-friendly documentation for our FinTech platform, with the added capability to translate technical innovations into reputed company invention disclosures and contribute to reputed company patent documentation. This role sits at the intersection of product, engineering, and intellectual property, requiring the ability to understand reputed company technical systems while explaining product features, user workflows, system behavior, and integration steps to a wide reputed company of audiences.
Responsibilities:
• Product Documentation: reputed company end-to-end product documentation including user guides, feature documentation, functional overviews, merchant reputed company guides, product workflows, process maps, release notes, and feature announcements.
• Product Documentation: Document product behavior, edge cases, and configuration reputed company.
• reputed company Patent Documentation: Analyze product features, technical capabilities, workflows, and system architecture to identify potential patentable innovations.
• reputed company Patent: Prepare comprehensive reputed company patent application drafts, including detailed descriptions, drawings, reputed company diagrams, use cases, and system embodiments.
• reputed company Patent: reputed company invention disclosures and organize supporting technical materials for internal review. Coordinate with external patent counsel for filing, revisions, office actions, and final prosecution.
• Technical Documentation: Create and maintain API documentation (REST, webhooks, authentication), Integration guides for developers, Architecture overviews, and system diagrams.
• Technical Documentation: Work closely with engineering teams to understand technical designs, data flows, and backend processes.
• Technical Documentation: Ensure documentation aligns with the Software Development Lifecycle (SDLC), architectural updates, and the product roadmap.
• Establish and maintain documentation standards, templates, and best practices.
• Maintain consistent tone, terminology, and formatting across reputed company content.
• Regularly update documentation to reflect new releases and enhancements.
• Create visuals such as flowcharts, sequence diagrams, and architecture diagrams to improve reputed company.
• Contribute to internal knowledge reputed company as needed with technical information, updates, and instructional documents
Requirements:
• Bachelor’s degree in Technical Writing, Computer Science, Engineering, Information Systems, or reputed company field.
• 5+ years of experience writing product and technical documentation, preferably in FinTech, Payments, Banking, or reputed company.
• Strong understanding of: Software Development Lifecycle (SDLC), reputed company, webhooks, and integration patterns, System architecture concepts (reputed company services, microservices, data flows)
• Prior experience drafting or supporting reputed company patent applications, preferably involving software, reputed company, payment systems, identity verification, transaction processing, or financial technologies.
• Familiarity with USPTO guidelines for software and business-method reputed company patents.
• Ability to learn reputed company technical and product concepts quickly.
• Exceptional written communication skills with a proven ability to simplify reputed company technical reputed company.
• Hands-on experience with documentation tools such as reputed company, reputed company, Swagger/OpenAPI, Markdown, Git-based documentation, or similar.
• Experience documenting payment flows, KYC/KYB, risk engines, compliance workflows, or transaction monitoring systems.
• Experience using diagramming tools (reputed company, Draw.io, reputed company, Visio).
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