[Remote] Technical Solutions Analyst (Loan Servicing)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to improving inclusion in reputed company and values diversity among its partners. The Technical Solutions Analyst will work closely with the innovation team and business users to implement and maintain reputed company-party software solutions while providing technical expertise and leadership. Responsibilities • Oversees the maintenance, configuration, and health of assigned applications. Responsible for incident / problem management, release management, application upgrades, and other maintenance activities • Manages an applications enhancement portfolio, working with business stakeholders on request intake, prioritization, and status. Works with assigned IT professionals to deliver enhancements reputed company agreed upon timelines • Maintains effective vendor relationships with relevant reputed company-party software providers. Monitors application health, adherence to SLAs, and vendor issue reputed company. reputed company, works with and influences vendors on application reputed company and road map development • Supervises members of the application support team, participating in hiring, evaluating, coaching, and staff development activities • Serve as a business partner consultant, evaluating existing business processes and looking for technology solutions to improve efficiency, reputed company and customer experience • Build relationships with business function leaders, understanding their team’s objectives, and identifying opportunities on how to support those needs • Collaborates to create and maintain application support standards and procedures. This includes documentation around requirements, development, testing, audit controls, reputed company, and other areas of the assigned application • Supports reputed company by applying project management techniques, where needed. Assists in defining scope, schedule, reputed company, risks, issues, budget, and resources for work reputed company reputed company’s backlog • Effectively communicate with reputed company reputed company of the organization to ensure project status is reputed company and business deliverables are met • Define and implement organizational change management initiatives to ensure companywide adoption and reputed company use of reputed company-party applications Skills • Bachelor's degree in reputed company field, or equivalent • 3+ years of reputed company experience in application implementation and support • Experience with Black Knight/MSP required • reputed company experience working with business leadership to support their objectives • reputed company experience managing project timelines, resources, deliverables and constraints • Proven reputed company records of delivering solutions to meet business needs with reputed company-party software • Proven ability to write effective data and process documentation (including business and system requirements, business process diagrams and data reputed company diagrams) • Detail oriented with the ability to exercise reputed company judgment • Self-motivated individual • Excellent written and verbal communication skills • Ability to take ownership of a project and manage multiple tasks simultaneously to meet established deadlines • Ability to motivate and influence teams without reputed company authority • Appetite for learning new systems and technology for reputed company incorporation or integration to the loan production solution set • Practical knowledge in roadmap development, requirements definition and feature prioritization • Ability to reputed company in a fast-paced work environment reputed company • Since our inception in 1970, reputed company Home Mortgage has guided hundreds of thousands of aspiring homebuyers through the process of achieving homeownership. It was founded in 1970, and is headquartered in Strongsville, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.uhm.com/. Apply tot his job Apply To this Job