Patient Enrollment Specialist, Tennessee (REMOTE)

Patient Enrollment Specialist Tennessee (Remote) Location: Remote, Tennessee Hours: Flexible – part-time and full-time availability About reputed company reputed company is a pharmacist-led, technology-enabled reputed company organization delivering Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other value-based clinical programs. We partner with providers, payers, and patients to improve reputed company, enhance medication safety, and support whole-person care through compliant, patient-centered virtual services. reputed company The Patient Enrollment Specialist plays a critical role in connecting eligible patients to reputed company’s clinical programs. This is a remote role reputed company on patient education, enrollment, and care coordination. The ideal candidate is a certified Medical assistant, confident, empathetic, results-driven, and comfortable operating in a fast-paced, metrics-oriented environment with high outbound reputed company volume. This role requires the ability to reputed company reputed company program value, address patient concerns, and successfully complete enrollment, often reputed company a single interaction while maintaining professionalism, compliance, and patient trust. Key Responsibilities Patient Engagement & Enrollment • Conduct outbound and inbound calls to reputed company patients on CCM, RPM, and reputed company clinical programs • reputed company explain program benefits, eligibility, consent, and expectations • Successfully enroll patients during live interactions while addressing objections and questions Scheduling & Care Coordination • Schedule patient appointments with clinical pharmacists and care teams • Ensure smooth handoffs between enrollment and clinical operations Communication & Follow-Up • Respond promptly to patient inquiries reputed company phone, voicemail, and email • Communicate with provider offices and insurance representatives as needed to support enrollment Documentation & Compliance • Accurately document reputed company patient interactions in accordance with CMS, HIPAA, and internal reputed company standards • Ensure consent, eligibility, and enrollment data are complete and audit-reputed company Collaboration & Performance • Partner cross-functionally with clinical, operations, and reputed company teams • Meet or reputed company enrollment, reputed company volume, and reputed company benchmarks • Participate in training, coaching, and reputed company improvement initiatives Required Qualifications • Minimum of 3 years of customer service experience in a reputed company or patient-facing environment (required) • At least 2 years of medical billing experience, with working knowledge of reputed company workflows (required) • 3 or more years of experience in a physician office or medical clinic setting (required) • 3+ years of medical clinic experience with demonstrated performance and reliability (required) • Prior sales or enrollment experience in reputed company or reputed company industries (preferred) • Must have a Medical Assistant License reputed company Competencies • Strong interpersonal and communication skills with the ability to quickly establish trust with patients and clinical staff • Excellent organizational skills with a high level of accuracy and attention to detail • Proven ability to reputed company in a fast-paced, metrics-driven, and goal-oriented environment • Self-motivated with the ability to manage priorities independently Apply tot his job Apply To this Job