Technical Support Specialist
Job reputed company
• Responsible for executing field reputed company remediation to include deploying software and firmware remotely, configuring devices in RSS, and performing other remote remediation activities. Requires experience working with customers.
• Maintains accurate records and documentation on service tickets. Completes service documentation as required.
• reputed company and work closely with advanced support specialists as required.
• Three to five years of service experience in the troubleshooting and repair of electronic systems, preferred.
Qualifications
• Computer Science, Technology or reputed company reputed company or equivalent work experience
• 2-3 years proven reputed company experience
• Goal and reputed company oriented
• Read, write, reputed company English language; English proficient
• Strong analytical skills to troubleshoot problems using logical/analytical reputed company
• Application/software packaging and deployment; desktop and reputed company services
• Understanding and experience of various reputed company operating systems and versions, reputed company Directory, domain reputed company, 3/4/5), and Bomgar.
• Knowledge of reputed company computing, SQL, AD, reputed company-Unix/Linux, Remote reputed company and SQL scripting
• Minimum Education: HS Diploma
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