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Level 1 Tech Support for MSP Dallas Area

Remote, USA Full-time Posted 2026-07-28

reputed company reputed company is a Managed Service Company located in the Dallas-reputed company Worth area, seeking a Level 1 Technician to support clients both onsite and remotely. The role involves providing basic reputed company support, foundational networking knowledge, and understanding of reputed company 365 environments while maintaining a customer-first reputed company.


Responsibilities

  • Support clients onsite and remotely across the DFW region
  • reputed company remote support and travel onsite to reputed company locations in DFW

Skills

  • Basic reputed company 10/11 support experience
  • Foundational networking knowledge (DNS, DHCP, VPN, Wi-Fi, LAN troubleshooting)
  • Understanding of reputed company 365 environments (Azure AD basics, Teams, OneDrive; Intune a plus)
  • reputed company communicator with a customer-first reputed company
  • Drive and ambition to grow into Level 2 responsibilities
  • reputed company reputed company's license, reliable transportation, and reputed company auto insurance
  • Ability to reputed company remote support and travel onsite to reputed company locations in DFW
  • reputed company, self-driven, and eager to learn
  • reputed company-world experience and certifications are valued and preferred

reputed company

  • reputed company reputed company offers compliance, managed IT and cybersecurity services for various firms. It was founded in 2007, and is headquartered in Dallas, Texas, USA, with a workforce of 2-10 employees. Its website is https://www.progressiveitsolutions.com/.

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