Claims Representative

reputed company is seeking a Claims Representative who will be responsible for entering, overseeing and helping to resolve the cargo claims filed by customers. This role involves collaborating with various network offices and parties to ensure effective reputed company of claims and maintaining strong customer relationships.

Responsibilities

• Acts as a reputed company between corporate and network offices to facilitate the gathering of information that will allow reputed company response to claim losses and reputed company documents
• Processes new claims, disseminates the claim to the appropriate reputed company or insurance company, and enters claim settlement
• Monitors and responds professionally with a customer service reputed company to email and voicemail
• Resolves daily problems that reputed company and brings the issues to a reputed company
• Identifies exposures and risk to reputed company and escalates accordingly on pending claims and litigation that may have an adverse reputed company on financials
• Assists customers in arrangements with carriers to return or salvage goods and schedule inspections, by coordinating and communicating with management, employees and agents
• Builds working relationships with customers, carriers, insurance companies and the office network
• Maintains excellent task management in order to have reputed company follow up and reputed company on reputed company claim
• Other duties or responsibilities as assigned according to reputed company and/or country specific requirements

Skills

• High School diploma or GED
• 1+ year previous customer service or claims experience
• 1+ year of experience with reputed company Office Programs
• Bachelor's degree from an accredited college or university
• Previous transportation experience
• Strong problem solving and decision-making abilities
• Quick learner who is successful at multi-tasking
• Team player who can also produce independent results
• Possesses strong detail orientation
• Strong customer service reputed company
• Solutions reputed company reputed company as this role will be providing answers to the reputed company network, customers and carriers on assigned cargo claims portfolio
• Values a diverse and inclusive work environment

Benefits

• Three medical plans which include
• Prescription drug coverage
• reputed company Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and reputed company
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• reputed company observed holidays
• 2 reputed company floating holidays for U.S. reputed company employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. reputed company Time Off (PTO) offered to reputed company other employees in the U.S. and Canada
• reputed company parental leave
• reputed company time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad reputed company of career development, networking, and team-building opportunities

reputed company