[Remote] IT Coordinator

Note: The job is a remote job and is open to candidates in USA. Cottage Grove Place is a company dedicated to enhancing senior living experiences, and they are seeking an IT Coordinator to join their hospitality-oriented team. The role involves troubleshooting and repairing technology issues for both home and business users, as well as assisting the IT Director with various technical tasks.

Responsibilities

• Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps
• Installing, troubleshooting, & repairing home users desktops, laptops, printers, phones, routers, etc
• Setting up AV equipment for meetings & activities
• Setting up new computer systems and performing routine maintenance
• Assisting staff with computer issues
• Assisting the IT Director with the following duties:
• Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras
• Troubleshooting and repairing business users’ issues with Windows operating system and software
• Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc

Skills

• A desire to make a difference in the lives of seniors
• High school graduate or GED equivalent required
• Excellent computer skills in word processing, spreadsheets
• Ability to read and understand technical manuals
• Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps
• Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base
• Must be at least 17 years of age
• All candidates will be required to pass a drug screen and background investigation
• Must be able to move throughout the building and grounds as needed throughout the day
• Must be able to bend, squat, crawl to access equipment
• Moderate to heavy physical and mental effort
• May be exposed to the elements (heat, cold, rain, snow)
• Work in areas with high voltage electricity, hazardous equipment and moving parts
• Ability to set up and climb ladders safely with tools and equipment necessary for assigned work
• Formal trade school or continuing education in the information technology (IT) discipline preferred

Benefits

• Competitive pay and benefits.
• Opportunities for scholarship and annual bonus.
• Free meals
• Free parking
• Professional, friendly, hospitality-oriented work environment.

Company Overview