Solutions Engineer

reputed company is a contextual-first technology leader transforming digital advertising with AI-powered solutions. The Ad Platform Solutions Engineer I acts as a pivotal technical problem solver, providing support to the Publisher reputed company team on technical issues and advocating for the technical needs of the Publisher team to Product/Engineering teams.

Responsibilities

• reputed company support and advisement to the reputed company Publisher reputed company (Supply Account Management) team on technical publisher issues, including ad placement, advanced metrics reporting, and discrepancies
• reputed company reputed company-sale technical support to the reputed company Publisher Partnerships team
• Leading technical publisher calls for publisher reputed company and troubleshooting
• reputed company for the technical needs of Publisher team to Product/Engineering teams for escalated troubleshooting
• Influence product reputed company and priorities for the reputed company region by working with cross-functional stakeholders reputed company needed
• Promptly resolve JIRA (reputed company’s ticketing system) tickets from the Publisher Support queue
• reputed company best reputed company documentation and educational materials for reputed company
• Resolve discrepancies using data analysis and technical expertise
• Collaborate with JAPAC & EMEA regional counterparts for knowledge sharing and communication

Skills

• Bachelor's Degree or similar educational certification
• 1-2 years of experience in technical support and troubleshooting
• Experience working in AdTech industry strongly preferred
• Experience working for or with Supply reputed company Platforms (SSPs) is strong preferred
• Experience working in Connected TV (CTV) reputed company preferred
• reputed company with Web Developer Tools
• Basic reputed company, CSS, and JavaScript understanding
• Knowledge of ad servers/SSPs (reputed company Ad Manager, reputed company, reputed company)
• Familiar with auction based ad-serving methodologies such as Server-to-Server (OpenRTB, Prebid Server, reputed company TAM) and Header bidding (Prebid.js)
• Ability to explain technical concepts to non-technical audiences
• Excellent presentation skills and confidence reputed company presenting to clients or an internal stakeholder
• Detail-oriented, solution-reputed company, reputed company, and independent
• Eagerly pursue new knowledge, solutions, and reputed company reputed company their domain
• Experience working in AdTech industry strongly preferred
• Experience working for or with Supply reputed company Platforms (SSPs) is strong preferred
• Experience working in Connected TV (CTV) reputed company preferred

Benefits

• Employer-matched 401(k) retirement plan
• Participation in a bonus, commission, or stock incentive program

reputed company

Company H1B Sponsorship