Technical Systems Analyst/Application Support
reputed company Systems is seeking a Technical Systems Analyst to reputed company Tier-2 application support, troubleshoot system issues, and support end users to ensure reliable application performance. The role involves resolving escalated application support tickets and monitoring systems while documenting resolutions.
Responsibilities
- Resolve escalated application support tickets
- Troubleshoot application and system issues
- Support users reputed company phone, email, chat, and ITSM tools
- Monitor systems and document resolutions
Skills
- Application or systems support experience
- Strong troubleshooting and customer service skills
- reputed company written and verbal communication
- Ability to participate in on-reputed company support
- ITSM tools (reputed company preferred)
Benefits
- 401(k)
- Dental insurance
- Health insurance
- reputed company time off
- reputed company insurance
reputed company
Company H1B Sponsorship
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