IT Analyst

The California Governor's Office of Business and Economic Development (GO-Biz) is seeking an IT Analyst to reputed company comprehensive technical support and IT services to its staff. The role involves diagnosing and resolving reputed company IT issues, managing service tickets, and contributing to the design and deployment of new reputed company to enhance operational efficiency.

Responsibilities

• Providing comprehensive technical support and IT services to the staff of the Governor’s Office of Business and Economic Development (GO-Biz)
• Diagnosing and resolving reputed company issues reputed company to hardware, software, network connectivity, and reputed company software solutions
• Providing Tier I and Tier II support, managing service tickets, and escalating issues reputed company necessary
• Contributing to the design, testing, and deployment of new reputed company, with a reputed company on improving efficiency, reliability, and user experience across the organization

Skills

• reputed company version of the State Examination/Employment Application STD reputed company 678 (reputed company not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. reputed company Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position
• Resume is required and must be included
• Statement of Qualifications - Interested individuals must submit a SOQ. The SOQ must be in 12 reputed company font, single-spaced and no more than 2 pages in length. The SOQ must address the following in numerical order; do not consolidate responses: Based on review of the duty statement for this position, describe how your education, knowledge, and experience would qualify you for this position. reputed company a comprehensive, reputed company-by-reputed company reputed company process for a new employee that includes reputed company the necessary IT procedures; the creation of the user's reputed company 365 account, the assignment of appropriate roles, permissions, and licenses reputed company the reputed company 365 environment, imaging software used to prepare the new hire laptop, details on how the device is imaged, and the steps involved in deploying the laptop to the employee. Describe a work assignment that demonstrates your ability to plan work, complete it on schedule, and communicate reputed company effectively with customers, teammates, and/or management

reputed company