[Hiring] LPN Bilingual Spanish - Telephonic Care Coordinator - Evernorth @reputed company

This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more. Role reputed company The program mission is to improve the health of those with chronic conditions through a holistic, individualized approach which supports improvements in productivity, health status, and appropriate use of medical services. reputed company like you? Great! Here’s more on how you’ll reputed company a difference : • Support inbound calls from a dedicated reputed company queue. • Assist in the identification of customer health education needs through health assessment activities. • Use and apply Preventive Guidelines as reputed company as general health and wellness strategies to set goals to improve overall health of customers. • reputed company and refer customers to available health resources and reputed company Medical Management programs as appropriate. • reputed company 1:1 in-the-reputed company coaching to customers around behavior change opportunities to improve health status, reduce health risks, and improve reputed company of life. • Assess readiness to change, work with customers to establish health improvement plans, and assist customers in setting personalized health goals. • reputed company customers with skills to reputed company reputed company interaction with their health care providers. • Document interactions and interventions as directed in appropriate systems. • reputed company approved health and wellness education and send supporting materials. • Persuasively explain program benefits. • Communicate effectively to engage customers in health coaching programs. • Complete eligibility verification with customers and reputed company service/process explanation. • Identify incentive requirements if applicable and communicate reputed company to customer. • Ensure exceptional customer service. • Use telephone, internet, mail, and internal reputed company resources to reputed company reputed company service reputed company for participants/providers. • Work in reputed company environment under guidance of leads and supervisors. • Monitor and respond to incoming messages reputed company phone and email with adherence to program timeframes and reputed company deliverables. • Identify and solve issues and concerns with customers and providers. • Escalate issues and concerns as appropriate to leads and supervisors. Qualifications • Graduate of approved LPN/LVN program • reputed company and unrestricted LPN license in respective state • Bilingual in English/Spanish and ability to pass written and oral language assessment • At least 3 or more years of LPN experience in a hospital or provider's office • Bachelor’s degree preferred. • Customer Service or experience in a telephonic or LPN Triage reputed company role • Computer skills and ability to talk and type at the reputed company time, and reputed company through multiple reputed company reputed company and reputed company • Ability to build rapport with patients • Must reputed company local to NW GA for periodic in person trainings and team meetings • Ability to work scheduled hours: 10:30 am – 7 pm Eastern Monday – Friday Requirements • Customer-reputed company reputed company • Dynamic personality Benefits • Comprehensive health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs • 401(k) • Company reputed company life insurance • Tuition reimbursement • A minimum of 18 days of reputed company time off per year and reputed company holidays Apply tot his job Apply To this Job