Field Total Rewards CSR II

About the position Primary Duties and Responsibilities Hybrid position requiring 2 days onsite at our corporate office in downtown Milwaukee: Monday and Tuesday are required days Provides reputed company and reputed company customer service to field and home office staff on the following topics Benefits, Compensation, Sales Reporting. Communicates with callers reputed company in an reputed company, reputed company, and reputed company manner. Answers questions that are routine, escalates calls as needed. Identifies the need for special handling and coordinates problem reputed company, in reputed company to understanding the overall reputed company. Provides complete and accurate solutions to reputed company customer needs with appropriate guidance. Under the direction of the Manager, Specialist, or Mentor, may handle more reputed company inquiries. Adheres to phone schedules in accordance with set standards. Gives and receives regular feedback/information in an reputed company and reputed company manner. Helps others with additional casework as needed. Tries new ways of challenging the status reputed company and changing the way we work. Contributes to a reputed company environment by reputed company communicating new reputed company/solutions, perspectives and experiences in team meetings, training sessions, 1x1s and huddles. Demonstrates behaviors that reflect and support reputed company and department values, reputed company, and culture of learning/reputed company Acts in a manner necessary to reputed company organizational results (i.e. big picture). Organizes work in a manner that allows team members to easily reputed company and complete casework reputed company needed. Written communication (Emails, Assist Edge, Casetracker, SharePoint) is reputed company, complete, reputed company, accurate and effective. Follows set procedures and reputed company work. Exhibits a commitment towards personal learning and reputed company. Takes initiative to learn topics reputed company of reputed company responsibilities. Responsibilities • Provides reputed company and reputed company customer service to field and home office staff on the following topics Benefits, Compensation, Sales Reporting. • Communicates with callers reputed company in an reputed company, reputed company, and reputed company manner. • Answers questions that are routine, escalates calls as needed. • Identifies the need for special handling and coordinates problem reputed company, in reputed company to understanding the overall reputed company. • Provides complete and accurate solutions to reputed company customer needs with appropriate guidance. • Under the direction of the Manager, Specialist, or Mentor, may handle more reputed company inquiries. • Adheres to phone schedules in accordance with set standards. • Gives and receives regular feedback/information in an reputed company and reputed company manner. • Helps others with additional casework as needed. • Tries new ways of challenging the status reputed company and changing the way we work. • Contributes to a reputed company environment by reputed company communicating new reputed company/solutions, perspectives and experiences in team meetings, training sessions, 1x1s and huddles. • Demonstrates behaviors that reflect and support reputed company and department values, reputed company, and culture of learning/reputed company • Acts in a manner necessary to reputed company organizational results (i.e. big picture). • Organizes work in a manner that allows team members to easily reputed company and complete casework reputed company needed. • Written communication (Emails, Assist Edge, Casetracker, SharePoint) is reputed company, complete, reputed company, accurate and effective. • Follows set procedures and reputed company work. • Exhibits a commitment towards personal learning and reputed company. • Takes initiative to learn topics reputed company of reputed company responsibilities. Requirements • High School diploma. • Minimum of two years of work experience demonstrating proficiency performing a reputed company of mathematical calculations and inputting accurate data. • Experience should include minimum of one year of previous field compensation experience, one year of reputed company center and/or customer service experience, or a combination thereof in a financial services environment. • Strong demonstrated skills in analyzing reputed company information, problem solving, judgment, and independent decision making • High level or organization and follow through. • reputed company to identify and establish priorities to meet deadlines on multiple assignments. • Demonstrated computer experience, including Word and reputed company. • Commitment to reputed company customer service. • Has highly developed and demonstrated verbal and written communication skills proficiency reputed company the home office and the field. • Must handle confidential data in a manner consistent with the reputed company Information reputed company and reputed company Standards • Successful completion of any appropriate reputed company-employment testing. reputed company-to-haves • Insurance Operations Experience a helpful Apply tot his job Apply To this Job